QA Analyst, Subscription Enablement

GameChanger believes in the life-changing impact of youth sports, fostering leadership, teamwork, and confidence. They support coaches, parents, and volunteers by building the best platform for youth sports moments. As a remote-first tech company based in NYC, GameChanger solves key challenges in youth sports. The QA Analyst will ensure high standards for iOS, Android, and web applications, collaborating with Engineering, Product, and Design to validate features and uncover issues. This role focuses on subscription enablement, powering monetization and pricing experiences, and building a quality-focused culture.

Must Have

• 2+ years of experience in QA or software testing
• Experience testing backend systems, web, and mobile (iOS/Android) applications
• Proficiency with test case management and bug tracking tools
• Ability to isolate, reproduce, and document issues with precision
• Comfortable working with data and analytics tools (e.g., Datadog, Looker)
• Collaborate with Engineering, Product, and Design to plan and launch features
• Embed quality into every stage of development
• Build release confidence by assessing feature quality
• Analyze testing outcomes and performance metrics
• Identify, document, and track defects using QA tools
• Investigate user reported issues and verify fixes
• Refine QA processes and documentation

Perks & Benefits

• Work remotely throughout the US or from Manhattan, NY office
• Unlimited vacation policy
• Paid volunteer opportunities
• Technology stipend - $4,000 every 2 years
• WFH stipend - $500 annually
• Learning stipend - $500 annually
• Monthly physical, mental, wellness & learning stipend through Holisticly
• Monthly lifestyle stipend through Fringe
• Full health benefits (medical, dental, vision, prescription, FSA, HRA, HSA)
• Coverage for family/dependents
• Retirement savings (Traditional and Roth 401K plans with company match)
• Life insurance (basic, supplemental, dependent)
• Disability leave (short-term and long-term)
• Company paid parental leave (up to 20 weeks for birthing, 12 weeks for non-birthing parents)
• Family building benefits through Progyny
• DICK'S Sporting Goods and family of brands teammate discount

About GameChanger:

We believe in the life changing impact youth sports have on and off the field. Sports encourage leadership, teamwork, responsibility, and confidence – important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote first, dynamic tech company, and we are solving some of the biggest challenges in youth sports today.

The Position:

As a QA Analyst, you'll ensure our iOS, Android, and web applications meet the high standards our customers expect. Reporting to one of our QA Leads, you'll collaborate with Engineering, Product, and Design to validate features, uncover issues, and guide improvements. You'll serve as a cross-functional quality lead on a new product team focused on subscription enablement — responsible for the systems that power monetization and pricing and packaging experiences. You'll help build a collaborative, quality-focused culture that delivers reliable, thoughtful experiences at scale.

What You'll Do:

• Collaborate with Engineering, Product, and Design to plan, validate, and launch new features across mobile, web, and backend systems.
• Embed quality into every stage of development by advocating for clear acceptance criteria and scope, shaping test strategies that balance manual and automated testing, and ensuring reliable and maintainable user-focused experiences.
• Build release confidence by assessing feature quality and verifying readiness for deployment.
• Analyze testing outcomes and performance metrics to highlight risks and recommend improvements.
• Identify, document, and track defects using QA tools, ensuring quick resolution and communication of impact and priority.
• Investigate user reported issues, identify root causes, and verify fixes.
• Refine QA processes and documentation to improve efficiency, visibility, and overall quality impact.
• Support quality efforts across GameChanger, contributing to testing and release activities beyond the subscriptions team.
• Grow with the quality organization, starting on the Subscriptions Enablement team and expanding your support to additional product teams as our quality program evolves.

Who You Are:

• 2+ years of experience in QA or software testing, with an understanding of QA methodologies and best practices.
• Experience testing backend systems, web, and mobile (iOS/Android) applications, including proficiency with test case management and bug tracking tools.
• Understand how to leverage test automation to complement manual testing, without direct responsibility for building or maintaining automated tests.
• Can isolate, reproduce, and document issues with precision and clarity.
• Comfortable working with data and analytics tools (e.g., Datadog, Looker) to inform testing and validate outcomes.
• Technically curious and quick to learn new systems, tools, and environments.
• Move easily between projects, platforms, and priorities while staying organized and focused

Perks:

• Work remotely throughout the US* or from our well-furnished, modern office in Manhattan, NY.
• Unlimited vacation policy.
• Paid volunteer opportunities.
• Technology stipend - $4,000 every 2 years after your start to make sure you have the latest and greatest technology
• WFH stipend - $500 annually to make your WFH situation comfortable.
• Learning stipend - $500 annually towards continued development
• Monthly physical, mental, wellness & learning stipend offered through Holisticly
• Monthly lifestyle stipend offered through Fringe
• Full health benefits - medical, dental, vision, prescription, FSA, HRA, HSA, and coverage for family/dependents.
• Retirement savings - Traditional and Roth 401K plans are offered through Vanguard, with an immediate company match.
• Life insurance - basic life, supplemental life, and dependent life.
• Disability leave - short-term disability and long-term disability.
• Company paid parental leave - up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents.
• Family building benefits offered through Progyny.
• DICK'S Sporting Goods and their family of brands teammate discount.

The target salary range for this position is between $90,000 and $110,000. This is part of a total compensation package that includes incentive, equity, and benefits for eligible roles. Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We constantly review all teammate pay to ensure a great compensation package that is fair and equal across the board.

* DICK'S Sporting Goods has company-wide practices to monitor and protect the company from significant compliance and monetary implications as it pertains to employer state tax liabilities. Due to said guidelines put in place, we are unable to hire in AK, DE, HI, IA, LA, MS, MT, OK, and SC.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Interview Process & AI

We recognize that AI has become a common part of everyday life and professional work, and its use continues to evolve rapidly. Our perspective on AI in the hiring process will evolve as well. At this time, we ask that candidates please refrain from using AI tools during interviews and assessments, as we want to see your authentic self. We will clearly indicate if and when AI use is acceptable in the process. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

IMPORTANT NOTICE: All official recruitment communications from GameChanger will come from an email address ending in @gc.com or no-reply@ashby.hq.com. If you receive communication from any other domain, please be cautious, as it is likely fraudulent.