QA Engineer

E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.

POSITION OVERVIEW

The Senior Quality Assurance (QA) Engineer role is an intermediate level position within the e2open Development team, ensuring our software meets the needs of our customers and the highest quality standards.  Using a variety of tools and techniques, the Senior QA Engineer delivers high quality products according to the specifications outlined by Product Management according to the standards set across the company.

RESPONSIBILITIES:

Communication

• Able to communicate extremely well with others
• Ask questions without hesitation. Pursue resolution diligently until an answer is provided
• Write clearly, concisely and at a level appropriate for the intended audience

Soft Skills

• Strong analytical and problem-solving abilities.
• Highly organized with the ability to multitask effectively.
• Team player with a collaborative mindset.

Technology

• Design, develop, and execute automated test scripts using Java-based Selenium BDD Cucumber and Playwright frameworks.
• Software build technologies including source control, build and branching, automation
• Proficiency in Java programming for test automation.
• Hands-on experience with Java-based Selenium BDD Cucumber.
• Ability to design and maintain robust automation frameworks.
• Experience in writing and executing test cases for web applications.
• Familiarity with version control systems like Git.
• Knowledge of CI/CD tools and processes.
• Knowledge of Test Management & Bug tracking tools(Ex: Jira, Test Rail or any similar tools)

Development

• Cross train and learn new technologies
• Review, design and implement test plans for enhancement feature requests to product functionality, ensuring minimal risk to existing product stability, reliability, and performance
• Creates automated tests and proactively validates all developed software
• Follows best practices for verification of security guidelines internally and in developed software
• Follows product ‘stories’ to create software meeting or exceeding customer needs
• Demonstrates flexibility and creativity in problem solving

Database

• Understanding of DB CRUD functionality
• Understanding with performance analysis and software tuning.
• Experience with ETL technologies, performance impacts, consistency checking

Testing

• Perform task level test planning & execution (Scope, Strategy, Task management etc.,)
• Cultivate a thorough understanding of the Product under Testing
• Demonstrate the Module/Application under test
• Knowledge of security vulnerabilities and how to test.
• Understand Performance Testing concepts
• Follow a rigorous approach to quality assurance and testing
• Support continuous test process improvement and creation of test/product metrics.
• Ability to work on various new tools and technologies in test automation
• Perform manual testing to validate functionality, usability, and performance of web applications.
• Collaborate with cross-functional teams to identify test requirements and create detailed test plans.
• Analyze test results, report defects, and work closely with developers to resolve issues.
• Ensure adherence to quality standards and best practices throughout the software development lifecycle.

Support

• Strong customer service and teamwork skills
• Understand and analyze the issues coming from Implementations or from Production.
• Suggest improvements to monitoring, system reliability or other factors impacting customer platforms

Process

• Follows processes, guidelines, procedures, and best practices defined by senior staff and management.
• Work with members in the organization across various time zones.

QUALIFICATIONS AND EXPERIENCE:

General Qualifications:

• Able to communicate well with others
• Participate in meetings, sharing ideas, experiences and retaining shared information
• Ask questions without hesitation. Pursue resolution diligently until an answer is provided
• Write clearly, concisely and at a level appropriate for the intended audience
• Commit to Ontime Delivery of committed work product
• Deliver a level of quality commensurate with requirements
• Identify obstacles and seek out appropriate help in removing them
• Show high motivation and a strong drive for results
• Evolve knowledge of products, markets, and customer needs
• Review and provide constructive suggestions to others' work product
• Consistently demonstrate creativity necessary to solve problems
• Estimate time and resources required to accomplish goals
• Manifest a highly organized and detail-oriented work ethic
• Accept constructive criticism effectively
• Set SMART goals

E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

E2open participates in the E-verify program in certain locations, as required by law.

E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

E2open participates in the E-verify program in certain locations, as required by law.

E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.