QA Lead

4 Months ago • 2 Years + • Quality Assurance

Job Summary

Job Description

The QA Lead for Fortnite Competitive at Epic Games guides quality for seasonal releases, collaborates with other leads, and innovates quality processes. Responsibilities include assigning and supervising internal/external resources for testing and documentation, analyzing game test results, maintaining expert knowledge of Fortnite Competitive, developing quality strategies, auditing testing approaches, identifying and solving quality risks, and evaluating QA staff. The role requires strong communication, detailed documentation skills, experience with qualitative metrics, and proficiency with issue tracking tools like Jira. This is a fast-paced environment requiring excellent time management and collaboration skills.
Must have:
  • 2+ years QA management in games
  • Hybrid team experience
  • Excellent time management
  • Detailed issue documentation
  • Strong communication skills
  • Jira expertise
  • Collaboration & leadership
Perks:
  • 100% benefits coverage for employees & dependents
  • Supplemental medical, dental, vision
  • Life & AD&D insurance
  • Retirement savings plan with employer match
  • Mental well-being program

Job Details

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

QUALITY ASSURANCE

What We Do

The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.

What You'll Do

We’re looking for an experienced QA Lead for Fortnite Competitive! The Fortnite Competitive team is responsible for creating a competitive experience through the implementation of tournaments, ranked modes, and much more. In this role you will be guiding quality for seasonal releases, partnering with other discipline leads, and innovating and improving our seasonal quality processes to deliver an epic experience for our players. We are a creative group within a large organization that prizes intelligence, creativity, and nimble problem-solving skills. Our ideal candidate is a self-starter with game QA management experience and a passion for innovating and improving upon the Fortnite Competitive Process.

In this role, you will

  • Assign, supervise, and evaluate the performance of appropriate internal and external resources for the testing, documentation, and research of relevant issues on Fortnite Competitive
  • Collaborate with the development team to analyze qualitative and quantitative game test results, evaluate their importance across a matrix of factors, and action against them in real time
  • Maintain an expert knowledge of the Fortnite Competitive experiences and their tiers of quality
  • Develop and iterate on quality strategies that encompass staffing, technical requirements, product space, and involvement throughout the development lifecycle
  • Audit testing approaches, provide detailed recommendations for improvement, and address tactical gaps
  • Identify risks to the quality of testing in the product, process, and people and then develop and execute on solving those challenges through internal and external resources
  • Evaluate, nurture, and grow the skills and the usage of our Quality Assurance staff (Analysts, Programmers, Testers)

What we're looking for

  • 2+ years of QA management experience in the games industry
  • Experience working on a hybrid in-house/outsourced team in a fast-paced environment
  • Breathtaking time-management and multitasking capabilities
  • Skilled writer of detailed issue documentation and test plans
  • Strong communication skills, ability to advocate
  • Experience using qualitative metrics to measure types of fun
  • Expert user of issue tracking tools such as JIRA
  • Selfless collaborator and inspirational leader of small teams on short deadlines

This role is open to multiple locations in North America (excluding CA, NY, & WA).

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy .

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found .

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