Department Overview
Missions and Insights - product is Assist Agents
Job Description
What You’ll Build
Assist Agents is Motorola’s next-gen agentic AI for public safety—helping 9-1-1 call takers, dispatchers, analysts, and officers get answers in seconds, not minutes. It’s fast, reliable, embedded in real workflows, and powered by real-time AI.
As a QA/Automation Engineer, you’ll work across frontend and backend layers to build seamless user experiences and robust APIs. You’ll help craft agentic AI services, integrate with mission-critical systems, and continuously improve how public safety professionals interact with Assist.
Your Role
- Design, build, and maintain automated test frameworks across frontend (Angular/TypeScript) and backend (Node/Python/REST) surfaces
- Partner with engineers to ensure full coverage on new features, regression surfaces, and integration points.
- Proactively identify test gaps, flaky scenarios, and quality risks—especially across conversational AI and real-time APIs.
- Enable CI/CD pipelines with fast, reliable test suites that accelerate—not block—delivery.
- Help define what quality looks like for a mission-critical AI product deployed in the real world.
What You Bring
- 3–6+ years in software QA, test automation, or quality engineering roles.
- Experience with modern web and API test automation frameworks (e.g., Cypress, Playwright, Jest, Postman, etc.).
- Familiarity with CI/CD pipelines and integrating tests into build workflows.
- Strong understanding of frontend/backend architecture and where things tend to break.
- Bonus: experience testing AI-driven products, chat interfaces, or real-time communication tools.
Why Join Us
- You want to own the quality charter for a flagship product with clear impact.
- You’re tired of siloed QA roles—you want to be embedded in a fast-moving team.
- You thrive in environments where automation isn’t just allowed, it’s expected.
- You care about what your work protects—in this case, real people on the front lines.
We’re looking for testers who want to ship, grow, and make a difference.
Apply if that’s you.
Basic Requirements
What You Bring
- 3–6+ years in software QA, test automation, or quality engineering roles.
- Fluent English
- Experience with modern web and API test automation frameworks (e.g., Cypress, Playwright, Jest, Postman, etc.).
- Familiarity with CI/CD pipelines and integrating tests into build workflows.
- Strong understanding of frontend/backend architecture and where things tend to break.
- Bonus: experience testing AI-driven products, chat interfaces, or real-time communication tools.