QA/Automation Engineer – Assist Agents

As a QA/Automation Engineer for Motorola's Assist Agents, a next-gen agentic AI for public safety, you will build seamless user experiences and robust APIs. Your role involves designing, building, and maintaining automated test frameworks across frontend and backend layers, ensuring full coverage for new features, and proactively identifying quality risks, especially in conversational AI and real-time APIs. You will enable CI/CD pipelines with fast, reliable test suites and help define quality standards for this mission-critical AI product.

Must Have

• Design, build, and maintain automated test frameworks across frontend (Angular/TypeScript) and backend (Node/Python/REST) surfaces
• Partner with engineers to ensure full coverage on new features, regression surfaces, and integration points
• Proactively identify test gaps, flaky scenarios, and quality risks—especially across conversational AI and real-time APIs
• Enable CI/CD pipelines with fast, reliable test suites that accelerate—not block—delivery
• Help define what quality looks like for a mission-critical AI product deployed in the real world
• 3–6+ years in software QA, test automation, or quality engineering roles
• Experience with modern web and API test automation frameworks (e.g., Cypress, Playwright, Jest, Postman, etc.)
• Familiarity with CI/CD pipelines and integrating tests into build workflows
• Strong understanding of frontend/backend architecture and where things tend to break
• Fluent English

Good to Have

• Experience testing AI-driven products
• Experience with chat interfaces
• Experience with real-time communication tools

Department Overview

Missions and Insights - product is Assist Agents

Job Description

What You’ll Build

Assist Agents is Motorola’s next-gen agentic AI for public safety—helping 9-1-1 call takers, dispatchers, analysts, and officers get answers in seconds, not minutes. It’s fast, reliable, embedded in real workflows, and powered by real-time AI.

As a QA/Automation Engineer, you’ll work across frontend and backend layers to build seamless user experiences and robust APIs. You’ll help craft agentic AI services, integrate with mission-critical systems, and continuously improve how public safety professionals interact with Assist.

Your Role

• Design, build, and maintain automated test frameworks across frontend (Angular/TypeScript) and backend (Node/Python/REST) surfaces
• Partner with engineers to ensure full coverage on new features, regression surfaces, and integration points.
• Proactively identify test gaps, flaky scenarios, and quality risks—especially across conversational AI and real-time APIs.
• Enable CI/CD pipelines with fast, reliable test suites that accelerate—not block—delivery.
• Help define what quality looks like for a mission-critical AI product deployed in the real world.

What You Bring

• 3–6+ years in software QA, test automation, or quality engineering roles.
• Experience with modern web and API test automation frameworks (e.g., Cypress, Playwright, Jest, Postman, etc.).
• Familiarity with CI/CD pipelines and integrating tests into build workflows.
• Strong understanding of frontend/backend architecture and where things tend to break.
• Bonus: experience testing AI-driven products, chat interfaces, or real-time communication tools.

Why Join Us

• You want to own the quality charter for a flagship product with clear impact.
• You’re tired of siloed QA roles—you want to be embedded in a fast-moving team.
• You thrive in environments where automation isn’t just allowed, it’s expected.
• You care about what your work protects—in this case, real people on the front lines.

We’re looking for testers who want to ship, grow, and make a difference.

Apply if that’s you.

Basic Requirements

What You Bring

• 3–6+ years in software QA, test automation, or quality engineering roles.
• Fluent English
• Experience with modern web and API test automation frameworks (e.g., Cypress, Playwright, Jest, Postman, etc.).
• Familiarity with CI/CD pipelines and integrating tests into build workflows.
• Strong understanding of frontend/backend architecture and where things tend to break.
• Bonus: experience testing AI-driven products, chat interfaces, or real-time communication tools.