Quality Engineer

3 Weeks ago • All levels • Quality Assurance

Job Summary

Job Description

The company is seeking a Customer Quality Engineer to ensure the highest quality and service for customers. This role involves building strong customer relationships through clear communication, presenting technical investigations, and addressing customer needs efficiently. Responsibilities include driving quality investigations by analyzing technical deviations, leading problem-solving processes, and ensuring technical quality by proactively working in the early project phase to improve quality assurance and minimize deviations in serial production. The engineer will also be responsible for experience feedback, creating and implementing lessons learned, and disseminating best practices. Data analysis and reporting using quality statistics (Parts per Million, Non-Conforming Report, Cost of Poor Quality) for data-driven decisions are crucial. The role also involves supporting management and escalating technical and commercial consequences effectively within the organization, as well as improving and further developing Faiveley Nordic's quality processes and systems. The ideal candidate is curious, solution-oriented, enjoys teamwork, and is driven to create improvements.
Must have:
  • Customer contact and communication
  • Drive quality investigations
  • Ensure technical quality
  • Experience feedback
  • Data analysis and reporting
  • Management support and escalation
  • Process development
  • Engineer degree (preferred)
  • Industrial production experience (preferred)
  • Quality techniques knowledge (QRQC, APQP, FMEA, etc.)
  • Technical analysis ability
  • MS Office skills
  • Fluent Swedish and English
  • Customer focus and service minded
  • Drive and initiative
Good to have:
  • Experience in automotive, railway, or maintenance
Perks:
  • Opportunity to influence and develop quality processes
  • Team of competent and engaged colleagues

Job Details

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Nu söker vi en Customer Quality Engineer, en nyckelperson som säkerställer att våra kunder får högsta möjliga kvalitet och service. Här blir du en del av ett team där samarbete, nytänkande och kvalitet står i centrum. Vi värdesätter din erfarenhet och kompetens, och erbjuder dig möjligheten att bidra med dina insikter och idéer i en dynamisk arbetsmiljö där alla kan utvecklas och växa.

Dina arbetsuppgifter:

  • Kundkontakt och kommunikation – Bygg starka kundrelationer genom tydlig och professionell dialog. Presentera tekniska utredningar och säkerställ att kundens behov tillgodoses med snabba och effektiva åtgärder.
  • Driva kvalitetsutredningar – Hantera kundreklamationer genom att analysera tekniska avvikelser och leda problemlösningsprocesser.
  • Säkerställa teknisk kvalitet – arbeta proaktivt i tidig projektfasen för att förbättra kvalitetssäkring och minimering av avvikelser i serieproduktion.
  • Erfarenhetsåterföring – Skapa och implementera lesson learned från hanterade avvikelser samt sprida bäst praxis horisontellt i tillämpbara områden.
  • Dataanalys och rapportering – Arbeta med kvalitetsstatistik (Parts per Million, Non-Conforming Report, Cost of Poor Quality) och fatta datadrivna beslut.
  • Ledningsstöd och eskalering – säkerställa att tekniska och kommersiella konsekvenser kommuniceras effektivt inom organisationen.
  • Processutveckling – förbättra och vidareutveckla Faiveley Nordics kvalitetsprocesser och system.

Vem vi söker:

  • Vi tror att du är en nyfiken och lösningsorienterad person som gillar att arbeta i team och skapa förbättringar.

  • Ingenjörsutbildning (meriterande inom produktionsteknik, mekanik eller elektronik).
  • Erfarenhet av industriell produktion och det är meriterande om du har arbetat inom fordons-, järnvägsbranschen eller underhållsverksamhet av fordon.
  • Kunskap om kvalitetstekniker såsom QRQC, APQP, FMEA, FTA, 8D, Six Sigma, etc.
  • Teknisk analysförmåga och god förståelse för ritningar.
  • Starka färdigheter i MS Office och vana vid att hantera kvalitetsdata.
  • Flytande svenska och engelska i tal och skrift
  • Kundfokus och är service minded.
  • Driv och initiativförmåga – du gillar att lösa problem och förbättra processer

Vad vi erbjuder:

Som en global ledare inom tågbromssystem erbjuder vi dig möjligheten att arbeta med innovativa och högpresterande bromslösningar som bidrar till säkrare, mer hållbara och effektiva järnvägstransporter världen över. Vi tror på mångfald och att alla perspektiv gör oss starkare.

  • Möjlighet att påverka och utveckla kvalitetsprocesser.
  • Ett team av kompetenta och engagerade kollegor.
  • Tjänsten är en tillsvidareanställning med omgående tillträde. Rekryteringsprocessen kommer att påbörjas och kan komma att avslutas innan sista ansökningsdagen om vi hittar rätt kandidat.

Kindly ask you apply with CV in English language.

Legal authorization to work in EU is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Please note that we do not accept agency candidate submissions without a formalized agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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About The Company

Want to move the world? Want to innovate and bring that innovation to life? At Wabtec, we are in the business of realizing potential – that of the transportation industry, and yours! Drawing on nearly four centuries of collective success across the vibrant portfolios of Wabtec, GE Transportation and Faiveley Transport, we offer employees hands-on opportunities all over the world to shape the future of transportation – as well as their own. Wabtec is focused on performance that drives progress, leveraging our digital expertise, technological innovation, and world-class manufacturing and services to create transportation solutions that move and improve the world. Along with our industry-leading portfolio of products and solutions for the rail and transit industries, Wabtec is a leader in mining, marine, and industrial solutions.

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