Quality Transformation Leader IGTS

undefined ago • 8 Years +

Job Summary

Job Description

You will drive transformation and strategy in IGT-S Quality, fostering a patient safety & quality first culture to establish a leading position for IGTS. This involves leading the E2E Quality strategy, creating roadmap blueprints, and orchestrating workstreams focused on Action (CAPA, C&R, Issue2Resolution) and Quality Always (shift left, capabilities, data analytics). You will drive change management towards a Quality First culture, focusing on audit readiness, cost of non-Quality, and defining AI strategy for Quality. Partner with functional areas to improve critical KPIs, building transparency for data-based decision making and influencing the larger IGTS Organization.
Must have:
  • Lead the E2E Quality strategy and drive long term systemic improvement.
  • Create roadmap blue-print for strategy execution.
  • Orchestrate and run workstreams focused on Action (CAPA, C&R, Issue2Resolution).
  • Orchestrate and run workstreams focused on Quality Always (shift left, building capabilities, data analytics).
  • Drive change Management towards a Quality First culture.
  • Address audit readiness, cost of non-Quality, and define AI strategy for Quality.
  • Partner with functional areas (R&D, Service, Markets, CMO, RA, Marketing, ISC) to improve critical KPIs.
  • Build transparency and data based decision making for priority setting and resource allocation.
  • Connect with and influence the larger IGTS Organization and its partners.
Good to have:
  • Lean / Six Sigma certification

Job Details

Quality Transformation Lead IGTS

You will drive transformation and strategy in IGT-S Quality. Grow performance, deliver on the roadmap and instil a patient safety & quality first culture. This to establish and maintain a recognized leading position for IGTS with internal and external stakeholders. Establishing a position of “always audit ready”.

Your role:

  • Lead the E2E Quality strategy (AQuA – Action Quality Always – which is the codename of our current PS&Q strategy ) journey and drive long term systemic improvement.
  • Create roadmap blue-print for strategy execution
  • Orchestrate and run workstreams within the functions that are focused on Action, think about CAPA, C&R, Issue2Resolution.
  • orchestrate and run workstreams that are focused on Quality Always, like, shift left, building capabilities, data analytics.
  • Drive change Management towards Quality always culture: lead IGTS transformation towards a Quality First
  • Main topics are audit readiness, cost of non-Quality and define AI strategy for Q
  • Partner with all functional areas in our organization (R&D, Service, Markets, CMO, RA, Marketing, ISC etc) to orchestrate improvement in critical KPI’s (through the control tower, from issue identification to issue resolution) such as Complaints, CAPA and C&R.
  • Build transparency and data based decision making for priority setting and resource allocation.
  • Critical stakeholder connect and influence the larger IGTS Organization and it’s partners (e.g. global functions).

You're the right fit if:

  • You have understanding of the healthcare domain and have operated in a regulatory environment
  • 8+ years of experience in managing transformation programs - proven and successful track record in planning and execution of complex programs (project management or/and PMO role) on a global scale combined with hands on change management experience in a business/product development environment.
  • Demonstrated experience of cross cultural environment.
  • Critical stakeholder management and facilitation of large group and peer level decisions - Influencing skills to challenge, educate, guide, convince and gain commitment.
  • Strong consulting and relationship management skills, executive presence and credibility with the demonstrated ability to develop effective and trusted strategic relationships with key senior partners.
  • Data based decision making - Experience with building transparency on the progress via dashboards and reporting.
  • Change Management / Business Transformation programs (Lean / Six Sigma certification is preferred).
  • Solutions mindset – the ability to identify and tackle complex problems with thorough consideration of alternatives, consequences.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business

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• Discover our rich and exciting history

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• Learn more about our purpose

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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