Regional Expert Training Manager

2 Hours ago • 14 Years +

Job Summary

Job Description

The Regional Expert Training Manager (RETM) role at Haleon focuses on training and development within the expert sales organization. Key responsibilities include delivering brand science induction, training on sales techniques, assessing training needs, coaching representatives, developing training materials, and ensuring compliance with Haleon policies. The role involves preparing training plans, enhancing in-clinic effectiveness, and supporting the commercial team with scientific content delivery. The RETM plays a crucial role in establishing the required skill sets and knowledge amongst the Expert regional field force. The role involves delivering training to the team and ensuring the team understands the brand science.
Must have:
  • Deliver brand science induction to new Expert Sales Executives (ESEs)
  • Train on the “6 steps of a call” module and drive Expert DNA on field.
  • Assess training needs, coaching & development of existing Representatives.
  • Develop training material for the skill development of ESEs
  • Roll out national launches/ refresher courses / disease updates and WSFE modules
  • Aid Expert Marketing team in briefings/ cycle meetings/ product knowledge rollouts.
Perks:
  • Annual bonuses that reflect Haleon’s performance
  • Hybrid@Haleon – our philosophy to hybrid work and supporting individuals work/life balance
  • Childcare support
  • Life Insurance and Private Medical Package
  • Health and Wellbeing - programmes that take care of you physically and mentally
  • Development Opportunities - future-ready training, so your skills are always up to date

Job Details

Haleon is a world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Crocin, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science.

Training is a key pillar for the success of Expert organization. Being a highly scientific content & communication intensive function, The RETM plays a critical role in establishing the required skill sets and knowledge amongst the Expert regional field force

The role has the following key deliverables:

  • Deliver comprehensive brand science induction to new Expert Sales Executives (ESEs)
  • Deliver The “6 steps of a call” module and drive Expert DNA on field.
  • Training a team of Expert Sales Representatives and Zonal Expert Sales Managers -
  • Assessing training needs, Coaching & Development of new/ existing Representatives to deliver best-in-class HCP engagement and in-clinic effectiveness during joint field work.
  • Provide feedback to Field Mangers and National Expert Training Manager on competency development
  • Prepare quarterly and annual Regional Training plans in consultation with National Expert Training Manager based on regional requirements.
  • Enhance in-clinic effectiveness within the team by structured on-the-Job Coaching involving objectives, action plan & review.
  • Develop training material for the skill development of ESEs and design question banks to evaluate understanding of brand science and promotion.
  • Roll out Skills / development programs as identified in the PDP/my plan document for all Reps under his / her span of control.
  • Roll out national launches/ refresher courses / disease updates and WSFE modules Ensure rollouts of Haleon SOPs to help compliance on Haleon values/ policies.
  • Evaluate and accredit Reps/ Managers On-going evaluation of progress (Online Tests).
  • Accreditation of Field staff as per Academy standards.
  • Aid Expert Marketing team in briefings/ cycle meetings/ product knowledge rollouts.
  • Extend support to guide and train the commercial team in science content delivery.
  • Assist in recruitment of Medical representative

Your areas of knowledge and expertise that matter most:

14+ years’ work experience in the pharmaceutical industry

What we offer:

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing. Improving everyday health takes dedication, energy and effort. So, we look to reward your contribution with a benefits package that includes but not limited to:

  • Annual bonuses that reflect Haleon’s performance 
  • Hybrid@Haleon – our philosophy to hybrid work and supporting individuals work/life balance 
  • Childcare support – we offer enhanced maternity and paternity paid leave options for those important times as well as child care options 
  • Life Insurance and Private Medical Package – with additional preventive healthcare services for employees to provide protection and piece of mind 
  • Health and Wellbeing - programmes that take care of you physically and mentally 
  • Development Opportunities - future-ready training, so your skills are always up to date

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

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About The Company

Hello. We’re Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us.

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