Regulatory Compliance Manager

Job Responsibilities:

We are looking for an experienced Regulatory Compliance Manager to ensure our operations meet regulatory and card scheme requirements across multiple markets. The role involves managing regulatory reviews and submissions, developing compliance frameworks and policies, supporting internal stakeholders and driving continuous improvement initiatives. You will collaborate closely with regulators and internal teams to maintain a culture of compliance and governance within our payment gateway business.

Responsibilities:

• Lead the identification, assessment, and management of regulatory and card scheme (Visa, Mastercard) requirements across regional operations.
• Conduct gap analyses, develop action plans and ensure timely remediation and closure of regulatory or audit findings.
• Develop, maintain and update compliance frameworks, manuals, and policies to reflect current regulatory and card scheme standards.
• Provide regulatory guidance and advisory support to business units on compliance matters, new regulations, and scheme mandates.
• Engage with regulators and card schemes on compliance reporting, audits, reviews, and follow-up on corrective action implementation.
• Conduct periodic internal compliance reviews to assess adherence to laws, regulations, and internal policies, and recommend corrective actions to mitigate gaps.
• Provide expert compliance and regulatory advice to management and business units and support on any regulatory compliance issues as they arise.
• Coordinate regulatory submissions and assist in preparing compliance reports for management, Board, and regulators.
• Develop and deliver compliance awareness and training programs to enhance organizational awareness of regulatory and card scheme obligations.
• Collaborate with regional offices to ensure consistent application of compliance standards across markets.
• Support continuous improvement initiatives to enhance compliance monitoring, automation, and reporting efficiency.
• Undertake other duties as assigned from time to time.

Pre-Requisites:

• Minimum 6-8 years’ experience in similar compliance roles within a payment gateway, acquirer, fintech or financial institution.
• Experience with card scheme compliance (Visa, Mastercard) and regional regulatory requirements preferred.
• Strong understanding of financial regulatory frameworks and AML/CFT principles.
• Excellent communication and stakeholder management skills, with the ability to influence across functions.
• Proactive and resourceful, with the ability to work independently and in a team.
• Analytical, detail-oriented, and able to manage multiple priorities independently.
• Proficiency in English and in Mandarin is also an added advantage.
• Meticulous, with strong problem-solving and time management skills.
• Relevant professional certifications (e.g., ICA, or Regulatory related) are a plus.