Remote Diagnostics Service Technician

As a Remote Diagnostics Service Technician at Bosch, you will provide technical support for vehicle repair and diagnostic issues to national and international customers. Your main tasks include problem-solving using various tools for remote diagnostic procedures, parameterizations, and calibrations. You will work in an international team, actively contributing to the continuous optimization of services, shaping the future with high-quality technologies and services that enrich people's lives.

Must Have

• Completed university studies (bachelor/master/diploma) in vehicle technology or comparable, or training as a master or state-certified technician
• Knowledge in the field of vehicle diagnostics
• Expertise in handling IT systems
• Experience in direct customer contact (e.g., car repair hotline support)
• Very good Italian spoken and written
• Good English spoken and written
• Willingness to travel

Company Description

Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch-teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond ‘business’. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Job Description

Are you passionate about vehicle diagnostics and vehicle technology? Then we are looking for you.

As a Remote Diagnostics Service Technician, you will be responsible for providing technical support in the event of vehicle repair and diagnostic problems in vehicle workshops.

• You will work closely with our national and international customers, for whom problem solving is one of your main tasks.
• You will use different tools to perform remote diagnostic procedures, parameterizations and calibrations.
• You will work in an international team and actively contribute to the continuous optimization of our services.

Qualifications

• ​​​​Training: completed university studies (bachelor/master/diploma) in the field of vehicle technology or a comparable course of study, or training as a master or state-certified technician
• Experience and expertise: Knowledge in the field of vehicle diagnostics, expertise in handling IT systems, experience in direct customer contact (e.g. car repair hotline support)
• Personality and way of working: You are a team player and distinguish yourself through your communicative nature; You work in an organized and structured manner, act independently, persevere and are able to adapt to flexible tasks
• Languages: very good Italian spoken and written, good English spoken and written
• Additional information: Willingness to travel required

Additional Information

Additional information

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class.