Customer Service Representative

STS Aerospace in Laconia, NH is searching for a Customer Service Representative. This position aims to create mutually beneficial relationships that extend beyond the initial purchase. Customer Service coordinates information between supply chain, manufacturing and the customer ensuring prompt responses, outside the box thinking and an understanding of the customer-focused strategy with the importance of building quality relationships. Serves as a liaison between management, sales, production, purchasing, and customers concerning the processing of requests and purchase orders.

Must Have

• Create mutually beneficial relationships that extend beyond the initial purchase.
• Coordinate information between supply chain, manufacturing, and the customer.
• Ensure prompt responses and outside-the-box thinking.
• Understand customer-focused strategy and build quality relationships.
• Serve as a liaison between management, sales, production, purchasing, and customers.
• Bachelor's degree or three to five years related experience and/or training.

Perks & Benefits

• Medical, Dental, Vision
• 401k Retirement Plan with company match
• Life, Short-Term Disability
• Paid Vacation
• Paid Holidays

Company Description

STS Aerospace is searching for a Customer Service Representative to join the team.

Job Description

Duties and Responsibilities

This position aims to create mutually beneficial relationships that extend beyond the initial purchase. Customer Service coordinates information between supply chain, manufacturing and the customer ensuring prompt responses, outside the box thinking and an understanding of the customer-focused strategy with the importance of building quality relationships. Serves as a liaison between management, sales, production, purchasing, and customers concerning the processing of requests and purchase orders.

Qualifications

Education

Bachelor's degree (B.A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Additional Information

• Medical, Dental, Vision
• 401k Retirement Plan with company match
• Life, Short-Term Disability
• Paid Vacation
• Paid Holidays

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc).