Renewals Account Manager

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

We are seeking a Renewal Account Manager to oversee the renewal of recurring revenue contracts, ensuring the highest levels of account management to protect our revenue streams.  You will join a team of global renewal reps who are responsible for a high percentage of the company’s overall revenues.  Due to being a small team within a small company, each individual is viewed as a key member with the ability to contribute to Flexera in ways that extend beyond their daily role of renewals.  We value a strong work ethic and a passion for making a positive impact.  If this is you, we’d like to talk to you

Responsibilities:

• Own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
• Actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
• Maintain and report an accurate rolling 90-day forecast of renewals in your territory
• Negotiate and execute renewal contracts that align with customer and Flexera goals
• Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
• Strategize on renewal engagement, maximizing revenue retention

Experience & Skills:

• 5+ years of Sales / Customer Success/ Renewals / Account Management experience, preferably within an Enterprise SaaS organization
• Solid understanding of Enterprise SaaS applications and collaboration technology
• Consistent track record of achieving personal and team goals
• History of thriving in a rapidly changing environment
• Ability to grow business strategically, i.e., creating new processes and initiatives
• Bachelor's degree or equivalent experience