Retail Stock Lead
Job Summary
Job Description
The Retail Stock Lead is responsible for helping to create a fan-first environment and overseeing aspects of the store’s day-to-day operations. This includes leading staff, ensuring financial performance to achieve overall organizational goals, and driving the fan experience through engaging and immersive journeys. The role involves addressing customer complaints, training and developing team members, and strengthening others by providing feedback while fostering a positive work environment. The lead will also drive and maximize sales performance, oversee daily operations for smooth workflow, maintain a clean stockroom, enforce safety guidelines, and accurately process deliveries and damages. Additionally, they will place inventory appropriately and re-merchandise floor sets to increase sales.
Must have:
- 3+ years of retail leadership experience
- Create memorable customer experiences
- Collaborate with multiple teams
- Excellent verbal, written, and presentation skills
- Strategic and results-focused
- Knowledge of Pop Culture trends
- Enthusiasm and passion for the brand
- Working knowledge of MS Office
- Open and flexible availability
- Lift/move up to 30 pounds occasionally
Good to have:
- Experience in immersive retail
Perks:
- Competitive compensation package
- Full benefits
- 401(K) plan with matching contributions
- Creative work environment
- People who love pop culture
4 skills required
Job Details
Description
Funko Overview
Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.
But what does Funko do?
Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.
Our retail stores are an immersive journey through the Funko-verse that offer our fans an experience they will never forget! The Retail Stock Lead is responsible for helping to create a fan-first environment and overseeing aspects of the store’s day-to-day operations, including leading staff and ensuring financial performance to achieve overall organizational goals.
What You’ll Do
- Drive the fan experience through engaging and immersive journeys throughout the store with a fan-dedicated team
- Ensure high-quality customer service standards are met, utilizing Funko’s values for guidance
- Address customer complaints and concerns with professionalism
- Train, and develop team members
- Strengthen others by providing feedback while fostering a positive work environment
- Drive and maximize sales performance to consistently achieve the overall sales budget
- Oversee daily operations and ensure smooth workflow and integrity across all departments in the store
- Keep stockroom clean and tidy
- Follow and enforce stockroom etiquette and safety guidelines
- Accurately and efficiently process deliveries, transfers, and damages
- Place inventory in the appropriate areas in the stock room and on the sales floor
- Entice fans and increase sales by re-merchandising floor sets in visually appealing ways
What You’ll Bring
- 3+ years of retail leadership experience
- Track record of creating memorable and engaging customer experiences which connects customers to the brand on a deeper level (experience in immersive retail is a bonus)
- Experience in collaborating with multiple teams
- Excellent verbal, written, and presentation skills
- Strategic and focused on the end results
- Has a good understanding of Pop Culture and follows Pop Culture trends
- Consistently demonstrates enthusiasm and passion for the brand
- Working knowledge of MS Office (Word, Excel and Outlook)
- Open and flexible availability
- Regularly required to sit, stand, and bend; may lift/move up to 30 pounds occasionally
Salary Information
The hourly range for this position is $17.79-$19.71. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Work Environment
The noise level in the work environment is usually moderate. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
This position is On-Site based in Buckeye, AZ.
What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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About The Company
Thank you for considering a career with Funko! We appreciate your interest in joining our vibrant community. Here, we celebrate creativity, passion, and the joy of fandom. Whether you’re looking to unleash your potential in a dynamic role or collaborate with fellow enthusiasts, we’re excited to explore the possibilities together. Your journey to bringing joy to fans starts here!
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