Sales Advisor Part-time (H&M Shimonoseki)

As a Sales Advisor at H&M Shimonoseki, you will be responsible for delivering an excellent customer experience to drive sales and profit. This involves prioritizing customers, providing support, sharing product and fashion knowledge, and maintaining an organized store environment. You will also contribute to a positive workplace by collaborating with team members and sharing your expertise.

Must Have

• Provide excellent customer experience.
• Manage garment display, replenishment, and store organization.
• Handle product processing, inventory, and tagging.
• Process sales and returns at the cash register.
• Be a proactive and cooperative team player.
• Maintain a positive and motivated attitude.
• Adapt flexibly to changing customer needs.
• Act independently to resolve customer issues.
• Possess strong communication and social skills.
• Experience in retail, merchandising, or customer service.
• Demonstrate effective time management and prioritization.
• Have a customer-first mindset and fashion knowledge.
• Possess a sales mindset to meet customer needs.
• Available for weekend, holiday, and various shift work.

Perks & Benefits

• Partial transportation expenses paid (according to company regulations)
• Employee discount (25% discount for employees)
• Employee promotion system
• Free dress code/hairstyle/nails
• Late-night allowance
• Training system
• Paid leave
• Discounts at affiliated facilities
• Long service award (commemorative gift and bonus every 5 years of service, regardless of employment type)

Job Description

Sales Advisor (H&M Apparel Sales Staff) is responsible for providing the best customer experience that contributes to store sales and profit. As a Sales Advisor, you will always put the customer first, provide support, and share product and fashion knowledge. You will create an easy shopping environment for customers through store operations and garment care. You will also share your knowledge and skills with team members, help each other when needed, and build a positive work environment.

Main Duties

• Provide excellent customer experience.
• Display, replenish, organize the floor, and set up displays for garments (products).
• Actively process, replenish, and manage inventory on the sales floor and in the stockroom.
• Unpack products, attach security tags, and label them.
• Support customer purchases and returns at the cash register and handle all in-store operations.

Desired Candidate

It is important to be a team player with a proactive and helpful approach that promotes cooperation and collective success.

We are looking for someone with a positive mindset, enthusiastic and optimistic when interacting with colleagues and customers, and highly motivated.

You are also required to be flexible to changing situations and customer needs, and to be able to act independently to respond quickly and effectively to customer needs.

Someone with high communication skills, sociable, and who promotes active interaction with colleagues and customers.

Qualifications

• Experience in retail, merchandising, or customer service.
• Effective time management - stress-resistant and good at prioritizing.
• Customer service mindset, always prioritizing customer needs as a brand ambassador.
• Fashion knowledge and interest in fashion trends.
• Sales mindset and ability to approach and meet customer needs.
• Available to work on weekends and holidays.
• Available to work various shifts.

Other Information

Other Information

Employment contract period: Fixed-term labor contract (part-time)

Probationary period: 3-6 months (salary and working hours during probationary period: same as after official employment)

Workplace: H&M (Seamall Shimonoseki Store)

Working hours: Shift system, from 1 day a week, 4 hours a day OK.

Details of overtime work: Prior approval from the store manager is required for overtime to ensure work-life balance.

Hourly wage: 1043 yen ~

Insurance: Social insurance, employment insurance, workers' accident compensation insurance, employees' pension, health insurance.

Benefits: Partial transportation expenses paid (according to company regulations), employee discount (25% discount for employees), employee promotion system, free dress code/hairstyle/nails, late-night allowance, training system, paid leave, discounts at affiliated facilities, long service award (commemorative gift and bonus every 5 years of service, regardless of employment type).