Sales Consultant H&M Ploiesti Shopping City

5 Minutes ago • All levels • Sales

Job Summary

Job Description

As a Sales Consultant, you will play a key role in creating an outstanding customer experience. You will greet customers, guide them through the store, and help them find what they need while presenting products. You will collaborate with your team to provide exceptional service, actively promote the loyalty program, ensure the sales floor and back-of-house areas are well-stocked and organized, and support store opening and closing. You will work within a dynamic store team, contributing to an inspiring and welcoming environment, and helping customers feel confident and express their individuality with the latest trends and timeless styles.
Must have:
  • Share fashion and product knowledge to assist customers in making decisions.
  • Collaborate with your team to provide exceptional customer service and actively promote the loyalty program (Hello Member).
  • Ensure the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
  • Provide support for store opening and closing.
  • Represent yourself and our brand positively in all customer interactions.
  • Possess a passion for helping customers and an interest in fashion or retail.
  • Be communicative, creative, curious to work with store technology, with a strong desire to learn and develop.
  • Be flexible and action-oriented.
Good to have:
  • Experience in customer service in fashion, retail, or similar fields.
Perks:
  • 25% employee discount for H&M Group brands (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET), both in-store and online.
  • H&M Incentive Program (HIP).
  • Learning opportunities to build a long-term career in a major and dynamic fashion company.
  • Health insurance.
  • Contribution to sports activities costs.
  • Referral bonus for new colleagues.
  • Christmas voucher.
  • Meal tickets.
  • Employment contract adapted to your needs.
  • Opportunity for internal development (over 70% of store management positions are filled internally).
  • Extended training period and company introduction program.
  • Possibility to combine work with your private life.
  • Attractive salary.
  • Chance to experience H&M's unique company culture.

Job Details

Company Description

As one of the world's largest fashion companies, H&M offers numerous career opportunities. We believe in our employees' ability to develop and support anyone who wants to take on new challenges within the company. A dynamic, diverse, and never boring work environment.

As our team is constantly growing, we invite all fashion lovers who know how to motivate and inspire their team to achieve excellent results, to express themselves in the position of:

Job Description

WHAT YOU WILL DO

As a Sales Consultant, you will play a key role in creating an outstanding customer experience. You will greet customers, guide them through the store, and help them find what they need while presenting our products. Acting in accordance with our values, you will contribute to both your success and the company's success.

You will need to:

  • Share knowledge about fashion and products to help customers make decisions.
  • Collaborate with your team to provide exceptional service at every step of the customer journey, including actively promoting the loyalty program (Hello Member).
  • Ensure that the sales floor and areas behind the cash register are well-stocked, organized, and pleasant.
  • Provide support for store opening and closing.
  • Represent yourself and our brand positively in all customer interactions.

WHO YOU WILL WORK WITH

Our stores are the heart of our company, where customers directly experience our brand. As part of the dynamic store team, every role – from sales consultants, department managers, store managers, and visual merchandisers to cash office responsible – contributes to creating an inspiring and welcoming environment. You will also stay connected with the larger Area team, collaborating across stores to share information and contribute to success together. Alongside your team, you will play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

  • Experience in customer service in fashion, retail, or similar fields will be considered an advantage.
  • A passion for helping customers and an interest in fashion or retail – we'll teach you the rest!

And people who…

  • Thrive in collaborative and dynamic environments.
  • Are communicative, creative, curious to work with store technology, with a strong desire to learn and develop.
  • Are flexible and action-oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and enterprises. Our goal is to demonstrate that there are no compromises between exceptional design, affordable prices, and sustainable solutions. We want to make fashion accessible to many, and our customers are at the heart of every decision we make.

We are a group made up of thousands of passionate and talented colleagues, united by our common culture and values. Together, we want to use our strength, scale, and knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU WILL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities worldwide.

  • 25% employee discount for H&M Group brands, both in-store and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
  • H&M Incentive Program – HIP. Learn more about the program here.
  • Learning opportunities to build a long-term career in a major and dynamic fashion company.
  • Health insurance.
  • Contribution to sports activities costs.
  • Referral bonus for new colleagues.
  • Christmas voucher.
  • Meal tickets.

JOIN US

Our unique character comes from a combination of many things – our inclusive and collaborative culture, our strong values, and growth opportunities. But, above all, our people are what make us who we are.

Take the next step in your career with us. The journey starts here.

Store role assessment:

To manage the high volume of applications for the Sales Consultant role, we use an online assessment method for skills-based recruitment in some of our stores. You will need to complete it as part of the application and selection process. Your answers will be scored by an assessment tool that applies predefined criteria set by H&M Group.

After completing the assessment, you will have the opportunity to provide feedback and ask questions. If you encounter difficulties or prefer an alternative assessment method, please contact recruitmentsupport@hm.com. Choosing an alternative will not impact your application._

For more information on how we process personal data, please consult our Privacy Notice.

We are committed to a fair, equitable, and competence-based recruitment process. Therefore, please do not attach a cover letter to your application.

Additional Information

We can offer you:

  • Employment contract adapted to your needs.
  • Opportunity for internal development within the company (over 70% of store management positions are filled internally).
  • Extended training period and company introduction program.
  • Possibility to combine work with your private life.
  • Attractive salary.
  • Referral bonus for new colleagues.
  • 25% discount on H&M purchases for you and a family member.
  • Medical services card.
  • Meal tickets card.
  • Chance to experience H&M's unique company culture.

At H&M, you are the one who sets the limits of your career possibilities, and your development is as important as our business.

**Sounds interesting? This is your chance for an extraordinary career!

Apply now and start working in your style!

For more information about the company, we invite you to visit the page: https://career.hm.com/**

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Consultant Vanzari H&M Ploiesti Shopping City

  • Bulevardul Republicii, DN 1B, Zona km 6, Sat Blejoi, nr. 74, Ploiesti, , PH, România Part-time, Ploiesti, Romania
  • Reduced program

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