Sales Development Agent DACH

5 Hours ago • All levels • Sales

Job Summary

Job Description

As an Internal Sales Advisor for the DACH region, you will be the primary contact for customers and prospects, contributing to the expansion of the customer portfolio. Your responsibilities include making outbound and inbound contacts with clients, identifying and engaging with new prospects, and offering commercial support to sales representatives to strengthen existing customer relationships. You will identify customer needs, propose suitable products, and actively participate in promotions and regional sales initiatives. Additionally, you will process internal communications, gather market information to inform product positioning, onboard new customers, reactivate former clients, and maintain accurate CRM records.
Must have:
  • Very good knowledge of German
  • Good knowledge of English (oral and written)
  • Strong relational sales skills
  • Commercial flair and intuition
  • Team player and ability to work independently
  • Strong outbound calling skills
  • Organizational mindset
  • Perseverant
  • Strong follow-up and administration skills
  • Good social skills
  • Dynamic, optimistic, curious, and eager to learn
Good to have:
  • Knowledge of Dutch and French
  • Relevant experience in a commercial function
Perks:
  • 32 days of vacation
  • Competitive salary
  • Permanent employment contract
  • Company pension scheme
  • Bike leasing program
  • Professional development opportunities (LinkedIn Learning, training courses)
  • First-name culture
  • Varied and responsible role
  • Global company with a family-like atmosphere

Job Details

Your role and responsibilities

As an Internal Sales Advisor, you are the contact point for customers and prospects from the DACH region. Together with your colleagues, you ensure a further expansion of the customer portfolio in this region.

  • You have both in- and outbound contacts with customers and prospects.

  • You identify prospects (leads and own research) and you contact them.

  • You offer commercial support to the representatives and help building existing customer relationships.

  • You identify needs of the prospects/customers and offer our products.

  • You actively use promotions, actions, product of the week and help think about the elaboration of regional actions.

  • You process replies from different departments within TVH and communicate these to the customer/prospect.

  • You collect market info and pass this on to determine the positioning of the own products.

  • You onboard new customers and follow up until they are on track.

  • You contact former customer and you reactivate them.

  • You keep the CRM up to date at all times.

How to succeed / Your profile

  • Relevant experience in a commercial function is a plus.

  • You have a very good knowledge of German and a good knowledge of English (oral and written). Knowledge of Dutch and French are a plus.

  • You are a strong relational sales agent focused on achieving results. You have a commercial flair and intuition.

  • You are a team player and can work independently.

  • You are strong in outbound calling.

  • You have an organizational mindset and you think along.

  • You are very perseverant.

  • You are strong in follow-up and administration.

  • You have good social skills.

  • You are dynamic, optimistic, curious and eager to learn.

What's in it for you

  • 32 days of vacation.

  • A competitive salary based on a 40-hour work week.

  • A permanent employment contract.

  • Company pension scheme.

  • Bike leasing program.

  • Opportunities for professional development, including access to LinkedIn Learning and a wide range of internal and external training courses.

  • A first-name culture – we’re on a first-name basis with all colleagues

  • A varied and responsible role in a global company with a family-like atmosphere, where people truly matter.

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

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