Sales Development Representative

1 Year ago • 1 Years + • Sales

Job Summary

Job Description

As a Sales Development Representative (SDR) for ProWood, a division of UFP Industries, you will be instrumental in driving the retail sales process. Your primary responsibilities will include identifying and pursuing new sales opportunities, increasing special order sales, and fostering strong customer relationships. You will also be tasked with promoting and educating customers about ProWood's durable, high-performance lumber products and premier building materials. Working under the guidance of a Regional Sales Manager, you will educate customers on products and solutions, service existing accounts, introduce new products, drive special order sales, support Pro Events, and assist independent lumber yards. CRM utilization, customer visits, prospecting, ensuring adequate product stocking, and preparing reports are also key duties. The company provides training to generate sales, negotiate effectively, and understand gross margin and collection processes. The ideal candidate is responsible, trustworthy, highly motivated, and enthusiastic.
Must have:
  • Minimum 1 year of customer service experience
  • Experience with basic sales techniques and lead identification
  • Proficiency in English (reading, writing, speaking)
  • Achievement, motivation, and perseverance
  • Composure and resilience
  • Initiating action
Good to have:
  • Bachelor's degree in business administration, marketing, or related field, or equivalent experience
  • Understanding of basic accounting and business concepts
  • Influence and persuasion skills
  • Negotiation skills
  • Relationship building skills

Job Details

Company Overview:

ProWood, a division of UFP Industries, is the industry’s leading manufacturer of pressure-treated lumber products and distributor of premier building materials. We offer durable, high-performance products designed to last in the real world. Our customers are the hard-working people who take pride in their work, pay attention to the details, and want to create projects that last – and we are committed to support them every step of the way.

Job Summary

As a SDR, you will play a crucial role in the Retail sales process by identifying and pursuing new sales opportunities, growing special order sales and developing and maintaining positive relationships with customers. Promoting, educating and showcasing products will be also part of your role.

You will work under the supervision of a ProWood Regional Sales Manager.

Principle Duties & Responsibilities

Sales

  • Generates new sales through stores Special Orders program and Contract sales.

    • Educates customer on products and solutions

  • Services and maintains positive relationships with the current customer base.

  • Generates new sales by introducing and promoting new products and services.

    • Drives Special Order Sales at the Pro Desk

    • Supports Pro Events

    • Supports Independent Lumber Yard Service– PKs, samples, lit, displays

  • CRM Management utilization and tracking

  • Visits customers in accordance with a proposed schedule and assist addressing customer concerns and problems.

  • Seeks prospective new accounts and customers to increase their sales volume.

  • Ensures adequate stocking levels of product and product literature POP materials are present and available for consumers.

  • Inspects product quality and monitor inventory levels.

  • Prepares various reports and correspondence as required

  • Performs other duties as required

Training

We will provide the necessary training for you to:

  • Generate sales based on company standards and expectations.

  • Negotiate with customers to grow sales.

  • Understand the importance of gross margin and the company’s collection process.

Behavior

We expect you will be:

  • Responsible and trustworthy to work under little supervision

  • Highly motivated and enthusiastic

Qualifications

Work Experience, Certifications and Education

  • Minimum 1 years of work experience in customer service.

  • Experience utilizing basic sales technics and identifying sales leads.

  • Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred.

  • Understanding of basic accounting and business concepts.

  • Proficiency in the use of the English language in reading, writing and speaking.

Competencies

  • Achievement, motivation and perseverance

  • Composure and resiliency

  • Influence and persuasion

  • Initiating action

  • Negotiating

  • Relationship building


The Company is an Equal Opportunity Employer.




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About The Company

We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed.

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