Sales Strategy & Operations Manager

undefined ago • 4 Years + • Sales • $140,000 PA - $170,000 PA

Job Summary

Job Description

As a Sales Strategy & Operations Manager, you will be a foundational member of our growing RevOps team, directly influencing the trajectory of our sales organization. You will provide critical analysis, planning, and insights to scale effectively, working closely with sales leadership to build frameworks for annual planning, forecasting, and performance reporting. This role drives success in a rapidly evolving market, requiring a hybrid presence in our NYC headquarters two days a week.
Must have:
  • Support annual and quarterly sales planning, including territory design and quota setting.
  • Collaborate with sales leadership to develop and refine sales compensation plans.
  • Conduct market analysis to identify new growth opportunities and competitive threats.
  • Define and document scalable sales processes, best practices, and playbooks.
  • Own the sales forecasting process, improving accuracy and predictability.
  • Design, generate, and maintain key sales performance reports and dashboards.
  • Analyze sales data to identify trends, diagnose performance issues, and provide recommendations.
  • Prepare regular business reviews and presentations highlighting key metrics and insights.
  • Utilize advanced analytics for insights on pipeline health and sales cycle efficiency.
  • Act as a key liaison between sales and other departments for data alignment.
  • Provide ad-hoc analysis and support to sales leadership for strategic decision-making.
Good to have:
  • Experience with sales compensation plan design and administration
  • Familiarity with sales engagement platforms (e.g., Outreach, SalesLoft)
  • Experience with SQL
Perks:
  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially covered by GG
  • Fertility and adoption benefits via Carrot and Kindbody
  • Generous, fully-paid parental leave policy
  • 401k benefit - employees are eligible to contribute starting day 1 of employment
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office support
  • Team Bonding opportunities

Job Details

About the Role

As a Sales Strategy & Operations Manager, you will be a foundational member of our growing RevOps team and will directly influence the trajectory of our sales organization by providing the critical analysis, planning, and insights needed to scale effectively. You will work closely with sales leadership and the sales team to build the frameworks for annual planning, forecasting, and performance reporting that will drive our success in a rapidly evolving market.

You will report to the Director of Revenue Operations. You must be commutable to our NYC headquarters and will operate in a hybrid environment with 2 days per week in the office (Tuesdays & Thursdays).

What You’ll Do

  • Sales Strategy & Planning:
  • Support the annual and quarterly sales planning process, including territory design, quota setting, and market segmentation
  • Collaborate with sales leadership to develop and refine sales compensation plans that align with company goals
  • Conduct market analysis to identify new growth opportunities and competitive threats
  • Help define and document scalable sales processes, best practices, and playbooks
  • Forecasting & Reporting:
  • Own the sales forecasting process, working with sales managers to improve accuracy and predictability
  • Design, generate, and maintain key sales performance reports and dashboards for sales leadership and the broader organization
  • Analyze sales data to identify trends, diagnose performance issues, and provide actionable recommendations
  • Prepare regular business reviews and presentations that highlight key metrics, insights, and strategic recommendations
  • Analytics & Business Insights:
  • Utilize advanced analytics to uncover insights on pipeline health, sales cycle efficiency, and customer win/loss trends
  • Act as a key liaison between the sales team and other departments (e.g., Marketing, Finance) to ensure data alignment and smooth cross-functional collaboration
  • Provide ad-hoc analysis and support to sales leadership for strategic decision-making

What We’re Looking For

  • 4+ years of experience in a sales strategy, sales operations, or business analysis role, preferably within a tech or SaaS environment
  • Proven experience with data analysis, including strong proficiency in Excel/Google Sheets (pivot tables, VLOOKUPs, advanced formulas) and business intelligence tools (e.g., Tableau, Looker)
  • Deep understanding of CRM software (e.g., Salesforce, HubSpot) and its role in sales reporting and forecasting
  • Excellent analytical and problem-solving skills, with an ability to translate complex data into clear, concise, and actionable insights.
  • Experience with sales compensation plan design and administration preferred
  • Familiarity with sales engagement platforms (e.g., Outreach, SalesLoft) preferred
  • Experience with SQL preferred

Benefits & Perks

  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially covered by GG
  • Fertility and adoption benefits via Carrot and Kindbody
  • Generous, fully-paid parental leave policy
  • 401k benefit - employees are eligible to contribute starting day 1 of employment
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office support
  • Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

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About The Company

GlossGenius is an all-in-one solution that over 90,000 customers within the beauty and wellness industry rely on to manage their critical business needs. We like to think of ourselves as a business-in-a-box solution, tailored to the professionals we serve. Our powerful yet easy-to-use app offers a range of business management tools such as booking and scheduling, advanced marketing, insightful analytics, payment processing, stunning card readers, web hosting – the list goes on. Our mission as a company is to empower small business owners to get back to what they love doing – their creative work – instead of the overwhelming administrative tasks that come with running a business.

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