Salesforce Administrator/QA
Job Summary
Job Description
Brillio is a digital technology service provider known for its innovative digital adoption solutions. They are seeking a dynamic and detail-oriented Salesforce Administrator with QA experience for a hybrid role. This position involves a 50/50 split between Salesforce administration and quality assurance. Responsibilities include managing Salesforce orgs, user management, data integrity, security, and supporting enhancements. The QA aspect involves developing and executing test plans, performing functional, regression, and UAT testing, identifying bugs, and improving QA processes. The ideal candidate will have 3+ years of Salesforce administration experience, 2+ years of QA experience preferably with Salesforce or CRM, a Salesforce Administrator Certification (ADM 201), and strong problem-solving and communication skills.
Must have:
- 3+ years Salesforce administration experience
- 2+ years software QA experience
- Salesforce Administrator Certification (ADM 201)
- Solid understanding of QA methodologies
- Experience with Salesforce test automation tools
- Excellent problem-solving skills
- Strong communication skills
Good to have:
- Experience with Salesforce Lightning and Flows
- Exposure to Agile/Scrum
- Knowledge of integration testing
- Experience with test management tools
9 skills required
Job Details
About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
Salesforce Admin/QA
Job requirements
- We are seeking a dynamic and detail-oriented Salesforce Administrator with QA experience to join our team. This is a hybrid role with a 50/50 split between Salesforce administration and quality assurance (QA) responsibilities. The ideal candidate will manage Salesforce platform operations while also designing and executing test strategies to ensure platform quality and performance.
- Maintain and configure Salesforce orgs, including user management, profiles, roles, workflows, page layouts, and reports.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Manage data imports, exports, and data integrity.
- Implement security best practices and monitor system access.
- Support ongoing Salesforce enhancements, releases, and user adoption.
- Develop, maintain, and execute test plans and test cases for Salesforce features and integrations.
- Perform functional, regression, and UAT testing of Salesforce applications and related systems.
- Identify bugs, document issues, and work closely with developers to resolve them.
- Contribute to continuous improvement of QA processes and testing tools.
- Ensure compliance with internal QA standards and industry best practices.
- 3+ years of Salesforce administration experience.
- 2+ years of experience in software QA, preferably testing Salesforce or CRM applications.
- Salesforce Administrator Certification (ADM 201) required.
- Solid understanding of QA methodologies, tools, and processes.
- Experience with Salesforce test automation tools (e.g., Provar, Selenium, Copado).
- Excellent problem-solving skills and attention to detail.
- Strong communication and stakeholder management skills.
- Experience with Salesforce Lightning and Flows.
- Exposure to Agile/Scrum environments.
- Knowledge of integration testing (APIs, middleware).
- Experience in test management tools like JIRA, TestRail, or Zephyr.
Salesforce Administration (50%)
Quality Assurance (50%)
Required Qualifications:
Preferred Qualifications:
Know more about CES: https://www.brillio.com/services-customer-experience-services/
Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/
Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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