Senior Change and Release Management

2 Months ago • 6-9 Years

Job Summary

Job Description

This role involves managing and coordinating all aspects of the Change Management process, ensuring successful software and infrastructure releases, and collaborating with various teams. Responsibilities include conducting Change Advisory Board meetings, maintaining documentation, and monitoring metrics. The role requires a strong understanding of ITIL best practices, along with excellent communication and problem-solving skills. The goal is to enhance efficiency and reduce risks within the IT environment, aligning with industry standards and audit requirements.
Must have:
  • 6 to 9 years of experience in Change and Release Management.
  • Strong understanding of ITIL framework.
  • Experience with ITSM tools.
Good to have:
  • ITIL Intermediate or Expert certification.
  • Experience in Agile/Scrum environments.
  • Exposure to cloud platforms and modern deployment tools.

Job Details

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description

  • Manage and coordinate all aspects of the Change Management process in accordance with ITIL best practices.
  • Plan, schedule, and oversee software and infrastructure releases across multiple environments.
  • Conduct Change Advisory Board (CAB) meetings and ensure proper risk assessment and impact analysis.
  • Collaborate with development, QA, operations, and business teams to ensure successful deployments.
  • Maintain and improve the Change and Release Management policies, processes, and documentation.
  • Monitor and report on change and release metrics (e.g., success rate, rollback incidents, lead time).
  • Ensure compliance with audit and regulatory requirements.
  • Identify and implement process improvements to enhance efficiency and reduce risk.

Primary Skills

  • 6 to 9 years of experience in Change and Release Management roles within ITIL-aligned environments.
  • Strong understanding of ITIL framework (certification preferred).
  • Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management).
  • Familiarity with CI/CD pipelines and DevOps practices is a plus.
  • Excellent communication, coordination, and stakeholder management skills.
  • Strong analytical and problem-solving abilities.

Secondary Skills

  • ITIL Intermediate or Expert certification.
  • Experience in Agile/Scrum environments.
  • Exposure to cloud platforms (AWS, Azure, GCP) and modern deployment tools.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Similar Jobs

annapurna interactive - Senior Producer

annapurna interactive

(Remote)
2 Months ago
Accenture - Data Engineer

Accenture

Chennai, Tamil Nadu, India (On-Site)
2 Weeks ago
Yahoo - Senior Product Designer, Payments & Subscriptions

Yahoo

United States (Hybrid)
1 Year ago
Apple - Worldwide Service Supply Demand Product Planner, AppleCare

Apple

Sunnyvale, California, United States (On-Site)
3 Weeks ago
Pinterest - Global Mobility & Immigration Lead

Pinterest

San Francisco, California, United States (Remote)
5 Days ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Riot Games - Manager, Learning and Development

Riot Games

United States (On-Site)
4 Months ago
Western Digital - Intern-Multimedia Arts (Studying Bachelor Degree)

Western Digital

Biñan, Calabarzon, Philippines (On-Site)
4 Days ago
Granicus - Software Engineer 3

Granicus

Bengaluru, Karnataka, India (Hybrid)
3 Weeks ago
Interface AI - Account Executive

Interface AI

San Francisco, California, United States (Remote)
1 Month ago
PwC - Associate - Governance, Risk & Compliance (GRC) Enablement Solutions

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
9 Months ago
Lilt - Enterprise Account Executive- Berlin/London (Germany Speaking)

Lilt

Berlin, Berlin, Germany (Hybrid)
4 Days ago
Amber - 3D Animator (Project Based)

Amber

Brazil (On-Site)
1 Year ago
London stock Exchange - Lead Software Engineer

London stock Exchange

Bangkok, Thailand (On-Site)
1 Year ago
One of Us - VFX Producer

One of Us

London, England, United Kingdom (Hybrid)
7 Months ago
Greenworks Sunrise Global Marketing - Human Resource Manager

Greenworks Sunrise Global Marketing

Morristown, New Jersey, United States (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Mumbai, Maharashtra, India

Nagarro - Associate Staff Engineer, NodeJS

Nagarro

India (Remote)
9 Months ago
Loyalty Juggernaut - Product Specialist - Customer Success

Loyalty Juggernaut

Hyderabad, Telangana, India (On-Site)
1 Year ago
Capgemini - SAP Testing

Capgemini

Pune, Maharashtra, India (On-Site)
2 Months ago
luxsoft - Senior KDB Developer

luxsoft

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Capgemini - OAS/OBIEE consultant

Capgemini

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Qualcomm - PDK/CAD Design Automation Engineer, Senior

Qualcomm

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Sporty - IN Lead - Customer Success

Sporty

Delhi, India (On-Site)
4 Months ago
Paytm - Team Lead - Sales - Offline Merchants QR

Paytm

Kottarakkara, Kerala, India (On-Site)
1 Month ago
dun bradstreet - Senior Analyst - Tax

dun bradstreet

Navi Mumbai, Maharashtra, India (On-Site)
1 Month ago
Nagarro - Staff Engineer, Java

Nagarro

India (Remote)
9 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Noida, Uttar Pradesh, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Pune, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Kolkata, West Bengal, India (On-Site)

View All Jobs

Get notified when new jobs are added by Capgemini

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug