Senior Client Specialist

About Us:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

Proud to share LSEG in Romania is Great Place to Work certified (Sept ’24 – Sept ’25). Learn more about life and purpose of our company directly from the Romanian colleagues’ video: Bucharest, Romania | Where We Work | LSEG

Role Description:

AlphaDesk is LSEG’s Order and Portfolio Management Software. AlphaDesk develops and supports the software for hedge funds and asset managers globally. We are a complementary team with good technical skills, and the quality of our software and client services is at the core of our business.

Our clients use AlphaDesk to handle their trading, monitoring, and reporting of their investments. Clients value our ability to integrate with their custodians and third parties for trade reporting and reconciliation globally. We are responsive and efficient in delivering integrations and it is one of the strengths of our overall offering. Our integrations team is responsible for our continued success in this area.

We are seeking a capable, motivated, and responsible individual who grows with challenges to be part of our team. In this role you will be part of a team coordinating all aspects of AlphaDesk counterparty integrations which include configuration, certification, support, and maintenance of our connections with third party vendors. The technical aspects of this job include, but are not limited to, development of trade reports in C# & SQL, file transfer encryption protocols, and ETL construction using in house tools and Regex.

Key Responsibilities:

Connect and configure technical integrations between AlphaDesk software and custodians, administrators, and vendors globally

Partner with implementation team to complete integrations for new clients launching on AlphaDesk

Respond to and handle ad hoc changes to client connections due to client business changes

Become a domain expert in relevant technologies – trade report coding in C# and MySQL, FTP transfer protocols, encryption, certificate management, and ETL capabilities with regex

Resolve issues from client services for sophisticated integrations issues in production

Partner with development team to expand AlphaDesk capabilities – eg new ETL processes, reporting and reconciliation capabilities

Contribute to our industry leading support as part of our distributed team

Candidate Profile / Key Skills:

An undergraduate degree, preferably with a major in computer science, information technology, engineering, science, or equivalent experience

Experience working directly with internal/external clients

Solid understanding of SQL and C# is an asset

Familiarity with file transfer and encryption protocols is a plus

Ability to communicate effectively with clients and colleagues

Excellent teammate with a consultative approach to problem solving

Willingness to learning emerging technologies and new software

Good time management skills, and ability to work efficiently under time constraints

Benefits:

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!

We maximise each employee’s potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days’ holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events
• All LSEG colleagues with at least one year’s continuous service, who become parents, are now entitled to at least 26 weeks’ paid leave, and the option to return to work on a phased basis, in relation with specific company’s policy and guidelines

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.