Senior Community Program Operations Manager

1 Month ago • 5-7 Years • Community Management • $160,000 PA - $210,000 PA

Job Summary

Job Description

dbt Labs is seeking a Senior Community Program Operations Manager to scale its vibrant global community sustainably. This role involves co-owning the roadmap, building repeatable systems for programs, events, and digital surfaces, and partnering with the Head of Community and DX for strategic direction and operational execution. Responsibilities include scaling programs like global meetups, launching new engagement initiatives, and optimizing workflows to improve effectiveness, scalability, and measurability. The ideal candidate will have a deep operational skillset, experience with hybrid formats (digital and in-person), and the ability to manage ambiguity while driving programs forward. This is a high-autonomy, high-impact role focused on connecting vision with execution within the community space.
Must have:
  • 5-7 years experience building community/marketing programs
  • Deep operational skillset for scaling multi-part programs
  • Experience with hybrid (digital/in-person) programs
  • Comfortable collaborating cross-functionally
  • Strong in ambiguity and detail-oriented
  • Data-aware and outcome-oriented
  • Generous, collaborative, and growth-minded teammate
Good to have:
  • Experience in analytics, infrastructure, or open-source communities
  • Familiarity with dbt or eagerness to learn
  • Comfortable using/shaping internal tooling
  • Background in building systems for community contributions/support/education
Perks:
  • Unlimited vacation time with encouraged time off
  • 401k
  • Comprehensive healthcare coverage
  • Generous paid parental leave
  • Health & wellness stipend
  • Flexible stipends for home office setup, learning and development, office space, and more

Job Details

About Us 

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. 

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:

  • Code-based data transformations unlock transparency, flexibility, and collaboration
  • Analysts should adopt software engineering best practices to build trusted data products
  • Core analytics infrastructure should be open source and user-controlled
  • Analytic code—not just tools—should be shared and community-driven
dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.
 

About the Role

The dbt Community is one of the most vibrant, global communities in data — and we’re looking for a Senior Community Program Manager to help us scale it sustainably and effectively. In this role, you’ll work across the entire community team, co-owning the roadmap and building the repeatable systems that power our programs, events, and digital surfaces.

You’ll partner closely with the Head of Community and DX to set quarterly goals and strategic direction, then lead the operational execution to bring them to life. You’ll also work directly with other community team members — helping programatize their work, spin up new initiatives, and unblock as needed. Whether it’s scaling a global meetup program, launching a new engagement surface, or optimizing an existing workflow, your job is to make our work more effective, scalable, and measurable.

This is a high-autonomy, high-impact role for someone who knows how to connect vision with execution — and who cares deeply about community as a craft.

Location: Remote-friendly, United States or Canada (New York or San Francisco preferred)

What You’ll Do

  • Co-develop quarterly roadmaps with the Head of Community & DX, aligned to annual strategy
  • Oversee and support the execution of core community programs — both those you run directly and those led by other team members
  • Build repeatable, scalable systems that power everything from meetups to contributor programs to digital platforms
  • Act as a leadership presence within the community team — helping unblock, guide, and programatize the work of peers
  • Serve as a central nexus point between our community team, program initiatives, and cross-functional stakeholders
  • Collaborate with Marketing, Product, and other teams to ensure community efforts are aligned, supported, and impactful
  • Partner with internal data and operations teams to define success metrics, build dashboards, and report on program health
  • Own the day-to-day orchestration of the community roadmap — ensuring programs are staffed, sequenced, and progressing as planned

Who You Are

  • 5–7 years experience building and scaling community, marketing or other operational programs in tech, ideally in data or developer-facing orgs
  • Deep operational skillset — you know how to spin up, run, and scale multi-part programs with a systems mindset
  • Experienced working across hybrid formats — digital programs, global in-person activations, and everything in between
  • Comfortable collaborating with cross-functional teams and serving as a strategic bridge to external stakeholders
  • Strong in ambiguity and detail: you can navigate shifting priorities while keeping programs moving forward
  • Data-aware and outcome-oriented: you know how to define and track what matters
  • A generous teammate: kind, collaborative, and invested in the growth of those around you

Nice to Have

  • Experience in analytics, infrastructure, or open-source communities
  • Familiarity with dbt (or eagerness to learn it quickly)
  • Comfortable using or helping shape internal tooling (CRMs, dashboards, Airtable, etc.)
  • Background in building or supporting systems for community contributions, support, or education

Benefits

  • Unlimited vacation time with a culture that actively encourages time off
  • 401k
  • Comprehensive healthcare coverage
  • Generous paid parental leave
  • Health & wellness stipend
  • Flexible stipends for:
    • Home office setup
    • Learning and development
    • Office space
    • And more

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions about total rewards at dbt Labs during your interview process.

  • The typical starting salary range for this role is:
    • $160,000 - $210,000 USD

Remote Hiring Process 

  1. Interview with Talent Acquisition Partner
  2. Interview with Hiring Manager
  3. Take Home Project
  4. Team Interviews

#LI-RC1

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.

dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations.

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