Senior Content Analyst

Sustainable Finance Team (SFI/ESG) provides integrated financial and extra-financial information within Deep Data operations, which is essential for understanding the long-term performance and risk profile of major corporations.

A Senior Content Analyst must research the documents relating to the company and collect the Environmental, Social, Green Revenue data from the sourced documents. They should also handle Queries pertaining to team and provide experienced advice on specific content knowledge relating to quality concepts and techniques in order to drive improvement activities within the content collection team and quality & service groups. Their responsibility also includes delivering on all tasks as per the strategic plans set for the SFI team. Must have hands on experience with Helix Database and should be able to handle Helix queries independently.

Essential Day-to-Day Responsibilities:

• To be responsible for database administration and sourcing of SFI data.
• To be up to date with the latest collection policies and procedures and other significant developments pertaining to different regulations which would impact data collection.
• To assist in projects with emphasis on data content.
• To review the work of the analyst/data provider.
• Take ownership for data quality, accuracy, timeliness and completeness within the team.
• To take on the responsibility of resolving client queries in a timely manner, with very high standards of quality of response and customer satisfaction. Should be able to take right decisions quickly and independently.
• To coach analysts on data collection policies.
• To continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service targets.
• To continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as well as on-going actions for preventing client queries.
• To carry out special projects or niche tasks related to the SFI dataset as per the strategic plans.
• To effectively collaborate with all distributed team and the data provider to deliver high quality data to our clients.
• Nurture a learning and positive work environment.
• Knowledge of GR data/content preferred.

Required Skills:

• Communication, Collaboration and Analytical skills.
• Researching on Company website, Filings to understand the reports and to be able to accurate identify the data to be captured.
• Candidate should be open to work in shifts
• Be accountable and responsible on any task assigned
• Should be proficient in using MS-Excel
• Knowledge of SQL/WS Product would be added advantage

Desired Skills

• Flexible and able to work under stress while managing multiple tasks
• A teammate who will work with others in order to get the job done
• Customer focused
• Able to adapt to changing needs and requirements
• Ability to work with different personalities and groups
• Deliver on time
• Focused on problem solving
• Attention to detail

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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