Senior Coupa Manager

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. 

What You Will Do

Job Title – Senior Manager, Coupa

Location: Pune/Bangalore

Work: Hybrid

 Ideal candidates will be able to:

• Help customers focus on their goals and drive the implementation towards a successful, on-time implementation.
• Engage and Lead customers in enlightened business need discussions versus feature/function basics.
• Provide strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs.
• Create and/or improve implementation templates, training and presentations.
• Familiar with Procure-to-Pay Process Transformation, Supplier Relationship Management including Contract Management, and Spend Management Solutions.
• Collaborating and working effectively with consultants in different practices and help to build the offshore team capabilities in providing an integrated service delivery.
• Act as a subject matter Coupa expert providing knowledge and technical expertise.
• Train and support fellow team members to expand Coupa offering.
• Understanding of fundamental principles of P2P including spend and commodity taxonomies, requisitioning, PO generation, receiving and invoice processing.
• Experience with AP automation including Procurement, Invoicing, Expenses, and Supplier Management, eInvoicing, scanning and workflow, online tracking, reporting capabilities, electronic invoice user interfaces, supplier networks.
• Ability to configure, develop, and troubleshoot RESTful APIs and flat file-based integrations for all master and transactional data between Coupa and backend systems.
• Ability to gather technical requirements and conduct sessions to design the integrations between Coupa and backend systems.
• Build and maintain data interfaces, ensuring accurate data flow between Coupa and external systems (API, flat files, middleware).
•  Design and develop custom scripts, reports, and dashboards within Coupa to meet specific business needs.
• Administer and configure the Coupa platform, including system settings and process optimization
• Manage API and sFTP integrations between Coupa and other systems (ERP, CRM, suppliers)
• Identify, analyze, and resolve complex technical issues related to the platform
• Monitor, test, and implement new Coupa features and system updates
• Collaborate with stakeholders to understand business needs and propose process improvements
• Create technical documentation, and user guides, and conduct training sessions for operational teams

Qualification

• Bachelor’s Degree or higher with Minimum 6-7 years of professional consulting or relevant industry experience.
• Experience- 12-15 years.
• Extensive knowledge of the Coupa platform, including its architecture, integration capabilities, and customization options
• Coupa certification like Implementation Specialist / Coupa Procurement Management is added advantage.

Spaulding Ridge’s Commitment to an Inclusive Workplace 

When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.