Salesforce QA Senior Analyst

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.### About the jobWe are seeking an experienced Salesforce QA Senior Analyst to join us and help establish a robust QA team. The Quality Assurance Consultant will ensure that all external and internal requirements are met before our product reaches our customers. Responsible for inspecting procedures and outputs and identifying mistakes or non-conformity issues.### What You'll Do:* Design, develop, and execute test plans, test cases, and test scripts for Salesforce applications.* Conduct functional, regression, integration, and user acceptance testing for Salesforce implementations.* Identify, document, and track defects using tools like Jira or Bugzilla and work closely with the development team to resolve them.* Ensure that new and existing Salesforce functionalities meet business requirements and do not negatively impact system performance.* Maintain test documentation, including test scripts, test data, and test reports.* Work closely with business analysts, developers, and project managers to ensure smooth execution of testing cycles.* Stay updated with the latest Salesforce features, best practices, and industry trends.* Experience in CPQ, Advanced Approvals, RCA, Agent force, SPM, Certinia, etc. is good to have.* Experience in Data Migration Testing and Integration Testing for Salesforce is good to have.* Provide recommendations for improvements to enhance the efficiency and functionality of Salesforce applications.* Salesforce Administrator certification is mandatory, OR a minimum of 1 year of experience in Salesforce projects is a must.* Hands-on experience in testing Salesforce functionalities, including Objects, Roles, Fields, Customization, Approval Processes, Validation Rules, Data Loader, Workflow Rules, Process Builder, Flows, and Permission Sets.* Familiarity with Reports and Dashboards; knowledge of Tableau CRM is a plus.* Experience in automated testing tools for Salesforce is a plus.* Strong problem-solving and analytical skills.* Ability to work independently and collaboratively in a fast-paced environment.* Excellent communication and collaboration skills to work effectively with technical and non-technical stakeholders.### Qualifications We Are Looking For* 2- 3 years of experience in Quality Assurance or relevant roles* 1+ year experience working directly with Salesforce ecosystem.* Bachelor’s degree in computer science, Engineering, or equivalent combination of technical education and work experience.* Thorough knowledge of methodologies of quality assurance and standards* Well versed with the DevOps process in Agile Methodology* Excellent numerical skills and understanding of data analysis/statistical methods* Good knowledge of MS Office and databases* Outstanding communication skills* Great attention to detail and a results-driven approach* Excellent organizational and leadership abilities* Reliable and Trustworthy* Ability to work in rapid and agile development frameworks* Strong organizational skills and ability to track multiple test executions simultaneously and synthesise the results### Spaulding Ridge’s Commitment to an Inclusive WorkplaceWhen we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. 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