About Us
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn
and X
, and discover the projects we’re solving on our Blog
. Be sure to explore our Interviewing Guide
to learn how to ace our interview process.
About the Role
Platforms & Services is responsible for the central services and systems that empower both Twitch users directly as well as the product engineers across Twitch who build experiences for them. You will be part of a team of data scientists who focus on providing deep product and user insights that drive engineering roadmaps, priorities, and investments. You will partner closely with product managers, engineering leaders, and engineers to build deep product expertise and will become a critical voice in the development and delivery of some of Twitch’s most critical central services.
You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA.
You Will:
- Collaborate with product, engineering, and operations teams to design durable systems that support all of Twitch
- Tackle ambiguous, high-impact problems by defining analytical approaches grounded in statistics, computer science, and deep domain expertise—driving clarity, innovation, and durable solutions at scale
- Become a key thought partner in shaping builder experiences, providing data-backed insights to support higher-quality and more efficient experiences for builders across Twitch
- Foster a culture of analytical rigor, clear communication, and shared accountability for impact across cross-functional teams.
- Maintain a customer-centric focus while being a domain and product expert through data, develop trust amongst peers and stakeholders, and ensure that the teams and programs are empowered and enabled to take data-driven actions
- Prioritize and execute in the face of ambiguity, work with stakeholders and mentors to distill the problem, adapt tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches
- Create analytical frameworks to measure team success by partnering with cross-functional teams to define success metrics, create approaches to track the data and troubleshoot errors, quantify and evaluate the data to develop a common language for all colleagues to understand these metrics and KPIs
- Operationalize data processes in order to provide stakeholders with ad-hoc analysis, automated dashboards, and self-service reporting tools so that everyone gets a good sense of the state of the business
You Have:
- 6+ years of domain experience in a consumer internet business or high-velocity, high-growth product/business unit, demonstrating progressive responsibility
- Expert SQL skills with proven ability to leverage complex data pipelines for actionable insights and drive significant business results
- Advanced proficiency in data analysis techniques, including time series analysis, A/B testing, data visualization, and KPI strategy development for business optimization
- Exceptional written and verbal communication skills, with a talent for translating complex data into clear, actionable recommendations
- Strong business acumen and strategic thinking, with proven ability to prioritize effectively and adapt quickly in fast-paced environments
- Track record of building and maintaining strong relationships across teams while mentoring others and establishing best practices
- Demonstrated leadership in spearheading large-scale projects that require both extensive business knowledge and technical expertise
- Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Data Science, Business Analytics, or related discipline)
- Experience mentoring team members and driving the creation of best practices within the organization
Bonus Points
- Passion about online communities, games, and Twitch
- Experience working with software development and operational event data
- Experience with machine learning methods such as logistic regression, decision trees, and neural networks
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job ID: TW8936
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain open until filled. For more information, please visit https://www.twitch.tv/jobs/en/#learn-more
. Applicants should apply via our internal or external career site._
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice
, for information about how we collect, use, and disclose personal information of our candidates._