Senior Director, Automation Engineering

Position Overview

Zelis is seeking a transformative Senior Director of Automation Engineering to lead our enterprise automation strategy. This critical leadership role will oversee the end-to-end lifecycle of RPA programs across the organization, with a specific focus on scaling and optimizing UiPath-based solutions. You will be responsible for restructuring and growing a high-performing Robotic Process Automation (RPA)  team, delivering measurable outcomes through intelligent automation, and embedding RPA capabilities into the DNA of our business operations.

If you have a track record of rebuilding and maturing automation teams, aligning automation portfolios with business priorities, and leading UiPath implementations at scale — we want to hear from you.

Key Responsibilities

• Lead, restructure, and scale Zelis’ Robotic Process Automation practice, with direct oversight of internal and external UiPath development teams.

• Set the strategic vision for enterprise automation, aligning it with business outcomes and stakeholder needs across product, operations, and technology.

• Refactor existing RPA teams and processes, identifying opportunities to increase velocity, standardize frameworks, and improve reliability.

• Build and manage a high-performing RPA Center of Excellence (CoE) including solution architects, developers, and business analysts.

• Champion a robust automation pipeline intake and prioritization process, working cross-functionally with senior business leaders to ensure alignment with corporate objectives.

• Define and enforce best practices for automation development, including exception handling, logging, security, and reusability.

• Drive the adoption of UiPath’s platform capabilities, including Automation Hub, Orchestrator, Studio, and AI Center.

• Monitor and report on automation performance metrics (ROI, accuracy, time savings) and continuously optimize for scale.

• Evaluate and integrate intelligent automation tools (AI/ML, OCR, NLP) to augment RPA workflows.

• Serve as a thought leader and advocate for automation across the organization.

Qualifications and Experience

• 10+ years of experience in technology leadership roles, with 5+ years in RPA leadership roles.

• Proven expertise in UiPath implementation at scale, including advanced knowledge of UiPath Orchestrator, Studio, and governance models.

• Demonstrated experience restructuring teams and automation delivery processes, building from the ground up or turning around underperforming functions.

• Strong experience leading cross-functional teams, with a track record of building and mentoring high-performing RPA teams.

• Experience leading vendor partnerships and managing global development resources.

• Familiarity with Agile/Scrum delivery, DevOps for RPA, and automation pipeline management tools.

• Deep understanding of business process optimization, workflow design, and automation use case identification.

• Excellent stakeholder management skills, able to translate business needs into automation opportunities.

• Optional but strongly preferred: experience in regulated industries such as healthcare, fintech, banking, insurance, or financial services, where automation must align with compliance, privacy, and security requirements.

Preferred Skills

• UiPath Advanced Developer Certification or Solution Architect certification.

• Exposure to AI/ML or cognitive services to complement RPA.

• Understanding of API integration as it relates to process automation.

• Background in healthcare payer or provider operations is a plus.

• Experience leading India based team members.

Why Join Zelis?

Zelis is a healthcare fintech company on a mission to modernize the business of healthcare through connected, intelligent technology. As a leader in RPA at Zelis, you will drive automation at scale to create better outcomes for patients, payers, and providers alike.