Senior Director of Program Management
Job Summary
Job Description
The Senior Director of Program Management is responsible for establishing and leading the structure, governance, and rhythms for high-quality, on-time delivery of cross-functional initiatives. This role will architect playbooks, processes, metrics, and resource planning for program execution and measurement. The Senior Director will collaborate with Product, Engineering, Finance, Marketing, Strategy, and Leadership to drive strategic alignment, delivery discipline, and operational excellence. The role focuses on casting vision, providing direction, and leading ministry efforts to achieve Life.Church's mission of reaching people for Christ through innovative technology like YouVersion.
Must have:
- Establish and scale the Program Management Office
- Develop scalable governance frameworks
- Establish consistent delivery standards
- Oversee high-impact programs
- Partner with Finance for budgeting and resource allocation
- Lead cadence planning and executive reviews
- Implement escalation frameworks
- Monitor delivery health metrics
- Lead and develop Program Managers
- Create career paths and development tracks
- Provide strategic direction and coaching
- Foster a team culture of accountability
- Promote cross-functional collaboration
- Self-motivated and problem-solving skills
- Effective multi-tasking and time management
- Excellent communication and interpersonal skills
- Strong leadership and guidance skills
- Deep understanding of Agile and hybrid models
- Expertise with tools like Jira, Asana, Confluence, etc.
- Familiarity with biblical tech or mission-driven platforms
Good to have:
- Bachelor's degree in Business, Computer Science, or related field
- MBA or related graduate degree preferred
Perks:
- Paid parental leave (maternity, paternity, adoption)
- Generous paid time off (vacation, sick)
- Comprehensive Medical, Dental, and Vision insurance
- Life insurance policy (2x annual salary)
- Short-Term and Long-Term disability coverage
- Wellness and mental health benefits
- Generous 401(k) retirement plan
- Annual development dollars for professional growth
- Casual dress and work environment
Job Details
The Senior Director of Program Management is primarily responsible for establishing and leading the structure, governance, and rhythms that enable high-quality, on-time delivery of cross-functional initiatives. This role will architect the playbooks, processes, metrics, and resource planning that define how programs are scoped, executed, and measured. The Senior Director will partner closely with Product, Engineering, Finance, Marketing, Strategy, and Leadership to drive strategic alignment, delivery discipline, and operational excellence across the portfolio. This role is responsible for casting vision, providing direction, and leading ministry efforts to outcomes that further Life.Church’s mission and reach people for Christ.
YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.
We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.
What You’ll Do
- Establish and scale the Program Management Office as a strategic function within the organization, defining the PMO charter, mission, engagement model, and success metrics.
- Develop and implement scalable governance frameworks for managing portfolios, programs, and cross-functional initiatives.
- Establish consistent delivery standards, playbooks, tools, and metrics across product, engineering, and operational workstreams.
- Oversee a portfolio of high-impact, cross-functional programs aligned with company objectives, translating strategic priorities into actionable roadmaps and timelines.
- Partner with Finance to align budgeting, capacity planning, and resource allocation with strategic priorities.
- Lead cadence planning such as OKRs, quarterly planning, sprint oversight, and executive reviews.
- Implement escalation frameworks and prioritization tools to manage blockers and support confident decision-making.
- Monitor delivery health through metrics like velocity, milestone progress, risk, and team capacity.
- Lead and develop a high-impact team of Program and Project Managers.
- Create career paths, onboarding frameworks, and continuous learning tracks for team members.
- Provide strategic direction, coaching, and feedback to support executional excellence and ownership.
- Foster a team culture grounded in accountability, feedback, and continuous improvement.
- Promote cross-functional collaboration by serving bridging communication across Product, Engineering, Finance, Marketing, Strategy, and Operations.
Skills Needed to Succeed
- Ability to self-motivate, make independent decisions, and solve problems with innovation.
- Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
- Excellent verbal, written, and interpersonal communication skills to clearly explain complicated processes and foster partnerships.
- Effective at process and organizational management to coordinate, structure, and provide vision to projects.
- Strong leadership skills and understanding of developing and guiding others.
- Deep understanding of agile methodologies and hybrid delivery models.
- Bachelor’s degree in Business, Computer Science, Product Management, or a related field; MBA or related graduate degree preferred.
- 12+ years of experience in program management, operations, or delivery enablement.
- 5+ years in a leadership role managing Program Managers or PMOs.
- Proven success building or scaling PMOs in product-led or SaaS organizations.
- Expertise with tools like Jira, Asana, Confluence, Productboard, Aha!, or similar.
- Familiarity with biblical tech or mission-driven digital platforms preferred.
Benefits We Offer
・ Paid parental leave, including maternity, paternity, and adoption leave.
・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!
・ $160 annually in development dollars for team members to invest in their professional growth.
・ Casual dress and work environment.
Our Beliefs, Culture, and Commitment to Diversity
At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.
While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.
All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.
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