Senior Director - Software Engineering - Public Cloud & Developer Experience

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are on a mission to transform the developer experience within the Hyperforce program by building cutting-edge platforms and tooling through our Forward Engineering Team. We are passionate about simplifying workflows and making the public cloud accessible and "easy" for developers. We provide leadership and guidance to bring in developers from our new acquisitions, and we help partner teams deliver a paved path experience for our internal services. We leverage technologies like Golang, Terraform, AWS, Kubernetes, and Spinnaker to craft well-tested, production-grade tooling that empowers developers to effortlessly deploy infrastructure.

Role Overview:

As the Senior Director of Engineering of the Forward Engineering Team, you will be a pivotal leader in shaping and executing the strategic vision for the developer experience across multiple cloud providers. You will lead a small, focused senior engineering team, fostering a culture of innovation, excellence, and empowerment. This role requires a blend of deep technical expertise, strategic thinking, and exceptional leadership to guide the team in onboarding external developers into the Hyperforce development process and partnering to deliver key initiatives.

Requirements:

• 10+ years of experience in software engineering, DevOps, or a related field, with a proven track record of technical leadership.
• 5+ years of experience in a senior management role, leading and mentoring high performing engineering teams.
• Significant experience with cloud platforms such as AWS, GCP, or Azure.
• Demonstrated experience in driving the strategy and execution for a technical product or platform.
• Familiarity with mergers and acquisitions
• Excellent communication, interpersonal, and leadership skills, with the ability to inspire and motivate a team.
• Proven ability to work effectively in a dynamic environment and manage competing priorities.
• A strategic mindset with a passion for improving the developer experience and a drive to solve complex technical challenges.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

What Success in this role looks like:

• Establish a clear vision for onboarding new external developers into Salesforce as part of potential M&A activity
• Drive measurable reduction across new developer friction points on Hyperforce around productivity, developer satisfaction, and platform adoption.
• Build successful internal partnerships to enable cultural shifts where engineers prefer paved paths over custom tooling because the experience is intuitive, powerful, and fast.
• Lead, mentor, and grow a high-performing engineering team. Foster a collaborative and inclusive environment that encourages innovation, professional growth, and a strong sense of ownership.
• Drive the successful execution of complex technical projects, ensuring timely delivery of high-quality tooling and services.
• Implement and refine agile development processes to optimize team productivity and responsiveness.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.