Senior Employer Relations Business Partner

3 Months ago • 5 Years + • Business Development

Job Summary

Job Description

The Senior Employer Relations Business Partner acts as a key partner to Business/HR Leaders, HRBPs, and Legal in driving employee relations. This role ensures unbiased facilitation of the resolution process for complaints and concerns, also investigating complaints and legal charges. Responsibilities include conducting investigations, monitoring case progress, resolving employee issues, and implementing ER processes. The role involves planning and implementing ER processes, programs, and tools to build and enhance organizational capability and participating in mediation.
Must have:
  • 5+ years experience in the HRBP domain
  • 3+ years of direct experience with employee relations
  • Effective conflict management skills
Good to have:
  • Fair understanding and knowledge of the employment laws of Pakistan and India

Job Details

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role: 

Acts as a key partner to Business/HR Leaders, HRBPs, and Legal in driving employee relations domain. Plays a role in creating a great employee experience by ensuring unbiased and neutral facilitation of the resolution process of complaints and concerns. This position is also responsible for helping facilitate the open-door process and investigating complaints or legal charges.

The role will be reporting to the HRBP Director.

What You’ll Do: 

  • Serves as the main point of contact and ER investigator 
  • Conducts investigations that have varying levels of difficulty and sensitivity and makes recommendations on appropriate resolutions
  • Assumes ownership of cases assigned and monitors the progress of cases to ensure timely resolution. The role keeps detailed and accurate account of investigation logs with timely memorialization of notes and supporting documents. 
  • Identifies, investigates, and resolves issues of employee concerns or conflict in an appropriate and timely manner, including human rights, workplace rights, general conduct, safety, and attendance
  • Helps facilitate the open door process and investigate complaints or legal charges
  • In consultation with Legal and HRBPs, plans and implements ER processes, plans, programs, and tools to build and enhance organizational capability.
  • Participating in mediation may also be required, as well as playing a part in alternative dispute resolution.

What We’re Looking For: 

  • Bachelor's degree from an accredited university or equivalent in work experience.
  • 5+ years experience in the HRBP domain with 3+ years of direct experience with employee relations and/or labor relations
  • Effective conflict management skills
  • Fair understanding and knowledge of the employment laws of Pakistan and India is a plus.
  • Strong communicator

 

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

#LI-Remote

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