Senior Engineer - IDAM

Our senior engineers are skilled technical and consultative resources expected to be strong in both technical and soft skills. An engineer must be driven and proactive with the ability to problem-solve, communicate, participate in diverse project teams from a technical perspective, and interface effectively with customers, vendor partners, and colleagues.

How you’ll make an impact:

• The role will focus on the tactical execution of the program, including building, promoting, and implementing policies, standards, and procedures in Microsoft Azure Active Directory and Information Protection.
• Serve as a liaison between functional areas and IT to ensure that data related business requirements for leveraging, retaining, and protecting sensitive data are clearly defined, communicated, and well understood and considered as part of the operational execution, prioritization, and planning.
• Maintain a highly secure system through proper configuration and system monitoring.
• Migrate customer on prem Active Directories to Azure Active Directory utilizing Microsoft & Optiv best practices.
• Participate in daily standups, planning, and operational meetings.
• Must have the ability to manage multiple projects simultaneously with a focus on outcomes driving impact.
• Support for multi-domain environments, including hybrid configurations like Active Directory and Azure AD
• Provide root cause analysis and support problem management when troubleshooting technical issues and supporting incident management in accordance with applicable SLAs.
• Coordinate effectively with other teams to lead a big incident troubleshooting session and quickly resume service.
• Assist team members as needed.
• Monitor major patch releases as soon as they are issued by vendors, and plan, install, and test them as soon as possible.
• Keep an eye on current alerts and run a regular service health check. Strengthen monitoring proactively as and when gaps are identified.

Below are the deliverables expected from the candidate to provide services to clients through following key areas of IAM:

• LDAP Directory services
• User provisioning
• Privilege Identity Management
• Access certification
• Access management and federation
• Entitlements management
• Role management
• Strategy and road map for Identity & Access Management
• Strong authentication

What we’re looking for:

• Minimum of 4 - 8 years of hands-on experience working with one or more of the products (e.g., SiteMinder, Radiant Logic).
• Strong experience and deep knowledge of Security Assertion Markup Language (SAML) and OpenID Connect (OIDC)/OAuth protocols.
• Proven experience with end-to-end solution design, system integration, and deployment (IAM)
• Strong presentation and verbal communication skills.
• Working knowledge of Active Directory/LDAP
• Linux/Unix experience
• Security technology operations (SiteMinder, LDAP, certificates, etc.)
• Azure Active Directory / Conditional Access / DNS / DHCP / PKI certificate infrastructure.
• Configuring, maintaining, and monitoring the SiteMinder application
• SiteMinder Elevated Access Management
• Creation and management of tools for standardized procurement tasks
• Escalation points for app owners running into app connectivity issues.
• Investigate and remedy issues or provide recommendations for correction.
• Participate and be a member of the team for various projects.
• Perform runtime and maintenance activities.
• Participate in audits and perform compliance activities.
• Work with internal teams and client teams.
• Work with service teams to secure various technologies.
• Ensure the security of the customer's environment.
• Participate in on-call support rotation covering off hours, weekends and holidays.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)