Senior Financial Partnerships Manager - Payments

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com.

Underneath all of our products is a massive web of partners that users don’t see, that require significant product and process investment. That’s where the Financial Partnerships team comes in. The Financial Partnership team maintains our external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy. 

As a Senior Financial Partnerships Manager, you’ll oversee and expand Mercury’s portfolio of strategic payment partners—including independent payment processors, existing banking partners, and newly onboarded relationships. These partners are essential to our ability to deliver secure, seamless, and innovative payment experiences to customers.

This is a highly cross-functional role requiring constant collaboration with Product, Engineering, Compliance, Operations, and Legal teams. You’ll serve as the primary point of contact for external partners while internally championing their requests, initiatives, and constraints - balancing external expectations with internal priorities. You should be an expert communicator, capable of translating complex partner needs into actionable workstreams, and following them through to completion with clarity and alignment.

Beyond managing existing partners, you’ll lead efforts to identify and evaluate new partnership opportunities that align with our payments strategy. This includes market mapping, due diligence, relationship cultivation, and strategic planning. You’ll bring a thoughtful mix of product interest, operational understanding, and relationship skills to help us grow our network in a smart and strategic way.

Secure, reliable, thoughtful, and (perhaps) magical, is how a user should describe banking* on Mercury. Your job is to build and maintain a team that ensures our partners can live up to this description. 

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

You will: 

• Manage a portfolio of strategic Payment partnerships
• Be the driving force behind building Mercury’s network of Payment relationships
• Sell the impact and value of being a partner to Mercury, while negotiating the best returns/outcomes for Mercury
• Be the internal expert on payment ecosystems and build our knowledge base on how this system works
• Work closely with Legal and Finance to negotiate new contracts with our bank partners and help manage revenue
• Manage new partner selection and ecosystem expansion 
• Unblock internal teams wherever possible and advocate for Mercury’s roadmap to drive efficiency for internal teams
• Clearly communicate the compliance, regulatory, and technical products of Mercury accurately in order to liaison between product teams and win over external partners

You should: 

• Have 6+ years of relevant banking/payment operations experience and 3+ years of payment experience
• Be a strong partnership leader who enjoys growing your accounts
• Be an excellent communicator both internally and externally and a highly organized project manager
• Consistently exercise empathy
• Have a strong product sense
• Be an excellent negotiator 
• Be technically inclined or comfortable enough with technical concepts to interface between technical teams inside and outside of Mercury.
• Stay calm and collected while working on ten things at once
• Exercise creativity while working within difficult constraints
• Think of our customers first, always approaching problems from our customer perspective  
• Be able to simplify complex systems and problems into manageable steps and document them accordingly.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Seattle, Los Angeles or San Francisco: $171,000 - $213,700
• US employees outside of New York City, Seattle, Los Angeles or San Francisco: $153,900 - $192,300
• Canadian employees (any location): CAD 161,600 - 201,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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