Senior IT Infrastructure Engineer

Department: Engineering

Employment Type: Permanent - Full Time

Location: London, UK

Reporting To: Alex Kazeko

Description

Key Responsibilities

• Design, deploy, and maintain core internal IT infrastructure (e.g., servers, backup systems, build environments, device management).
• Configure and maintain our office network infrastructure, ensuring secure and stable connectivity.
• Implement and uphold robust security measures, including endpoint protection, access controls, and incident monitoring.
• Administer and integrate various cloud-based software services, managing access, licensing, and auditing.
• Provide timely and effective technical support to internal users (2nd/3rd line).
• Manage IT assets, including procurement, license tracking, and vendor coordination.
• Support and administer various operating systems (Linux, Windows, macOS) as required.
• Contribute to user onboarding processes, provisioning environments, access, and hardware.
• Develop and maintain IT asset inventory systems.
• Utilize scripting for automation of daily IT tasks.
• Set up and support meeting room collaboration technology

Skills, Knowledge & Expertise

• 3+ years of experience in IT infrastructure or systems engineering roles.
• Strong foundational knowledge of networking principles (e.g., TCP/IP, DHCP, VLANs, routing, firewalls).
• Experience with secure remote access solutions.
• Familiarity with various endpoint protection systems.
• Understanding of identity and access management concepts, including directory services and single sign-on.
• Hands-on experience with administering and integrating cloud-based software services.
• Proven experience with IT asset and vendor management, including device management platforms.
• Demonstrated Service Desk experience at a 2nd/3rd line support level.
• Understanding of IT procurement processes and the IT asset lifecycle.
• Basic scripting knowledge for automation.
• Familiarity with modern video conferencing and meeting room hardware setup

Working at Tripledot

• 25 days holiday: Enjoy 25 days of paid holiday, in addition to bank holidays to relax and refresh throughout the year.
• 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
• Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Recent highlights have been: Thames River Cruise, London Dungeon and Summer Parties in Regents Park.
• Continuous Professional Development: Propel your career with continuous opportunities for professional development. 
• Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands.
• Life Assurance  & Critical Illness Cover: Financial protection  for you and your loved ones.
• Health Cash Plan: Benefit from a health cash plan that contributes to your medical expenses.
• Dental Cover: Flash your best smile with our dental cover.
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
• Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
• Cycle to Work Scheme: Make the most of our Cycle to Work Scheme for a green and healthy commute.
• Pension Plan: Secure your future with our contributory pension plan.