Senior Lead - Data Operations

At Aristocrat, we redefine gaming content and tech. Seeking a dedicated Senior Lead - Data Operations to join us.

Our mission is to bring happiness to life through the power of play, and this role is crucial in supporting our mission. You will work cross-functionally with engineering, analytics, and architecture teams, helping us successfully implement and uphold high operational standards. If you are ambitious and ready to take on a challenging and rewarding role, Aristocrat is the place for you!

What You'll Do

• Own the end-to-end monitoring and maintenance of production data pipelines, batch processing workflows, and ETL/ELT jobs.
• Serve as the point of contact for complex data incidents, conducting advanced troubleshooting on stored procedures, SQL data flows, and BI solutions.
• Lead Root Cause Analysis (RCA) efforts and deliver balanced solutions to recurring production issues.
• Drive operational documentation standards through the creation of robust runbooks, SOPs, and support wikis.
• Define and implement release governance frameworks, version control protocols, and change management policies for data products.
• Coordinate with Data Engineering, BI, and Architecture teams to facilitate seamless releases, improvements, and system migrations.
• Develop and maintain detailed release calendars, change logs, deployment documentation, and rollback procedures.
• Monitor release performance metrics, proactively address issues, and drive continuous improvement of the release process.
• Champion automation initiatives to eliminate manual interventions, reduce support overhead, and improve operational resilience.
• Design and implement automated monitoring and alerting frameworks to ensure early detection of data quality or performance issues.
• Provide leadership and direction for on-call rotation and weekend support coverage across global time zones, including Australia and the U.S.

What We're Looking For

• Bachelor’s degree in information technology or related field; or equivalent experience necessary to effectively carry out the job responsibilities.
• 6+ years of hands-on experience in Data Operations, Production Support, or Data Engineering with a strong emphasis on production environment reliability.
• Experience in crafting, developing, validating, and deploying ETL Pipelines.
• Deep knowledge of SQL, stored procedures, and performance tuning in RDBMS environments.
• Familiarity with Snowflake, Google Cloud Platform (GCP), Git, and Python scripting.
• Proficiency in system automation, orchestration tools, and incident management frameworks.
• Proven success in contributing to a team-oriented environment.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication (written and oral) and interpersonal skills.
• Dedicated and highly organized, with a proactive approach to operational excellence.

Join us and be part of an innovative, inclusive, and world-class team at Aristocrat!