Senior Manager - Business Analysis

Company:

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Marsh

Description:

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Marsh is seeking candidates to join our O&T Team as a Senior Manager - Business Analysis based in Mumbai office

What can you expect?

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The resources will support European Claims Transformation portfolio. It is responsible for collaborating with Senior Leaders across the organization to develop and execute plans to analyse and standardize processes, ensure the successful implementation of change and technology projects, improve operational capabilities (onshore & offshore), and increase operational efficiency and effectiveness.

Main responsibilities include:

• Conduct thorough analysis of complex as-is business processes to identify process improvement and standardization opportunities.
• Understand business requirements and identify/align with the design of technology solutions.
• Design to-be processes and technology, recording proper documentation and define mock-ups.
• Works closely with business experts, IT delivery team, external vendors.
• Build financial and operational models to simulate various scenarios and guide management decisions.
• Lead meetings cross-functional teams and communicate progress and outcomes to stakeholders.
• Act as an effective Change Agent. Engage all key stakeholders and lead the way to change. Manage complex and difficult negotiations, influence stakeholders to achieve desired outcomes.
• Prepare and adapt training material, as well as executing trainings for internal and external clients.
• Define and maintain test books for enterprise systems, as well as executing system testing as part of QA and support of UAT.
• Comply with internal and external management reporting requirements, ensuring appropriate & timely production of output.

What is in it for you?

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• Standard MMC Salary Package.
• Standard MMC Colleague Benefits.
• Huge landscape to learn & work on modern technologies and apply your skills.
• Opportunity to work on regional and global projects in a multi-cultural environment.
• Opportunity to be part of a dynamic team made up of talented people with different backgrounds.

We will count on you to:

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• Strong business analysis skills.
• Strong functional analysis skills.
• Good understanding of process flow conventions.
• Elicit business requirements from stakeholders.
• Process design and configuration skills on use low code tools.
• Excellent communication and presentation skills.
• Work in a fast-paced team where your expertise will drive key strategic company objectives.
• Assist on IT solution design.
• Demonstrate ability to gather user requirements and convert them into good documentation.
• Track project status & create periodic reports to be shared with internal & management teams.
• Ability to work and deliver under pressure.
• High capacity in understanding problems and solve them taking informed decisions based on logic/innovative thinking.
• High efficiency in completing tasks in the shortest time possible and with the least waste, and proactively taking new responsibilities.
• Proven ability to manage stakeholders, communicate clearly and aligned to project goals.
• Remarkably high level of autonomy in managing areas of accountability.

What you need to have:

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• Bachelor’s degree in engineering/computer science/technology.
• Minimum 4 years of Business Analysis and project experience in a technology consultancy firm or highly structured company.
• Experience in complex projects and managing multiple stakeholders.
• Proficient English.
• Available to work during Europe working hours.

What makes you stand out:

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• Proficient other European languages (Italian, French, German).
• Project Management certifications (PMP, Prince, Agile).
• Lean Six-Sigma certification.
• Experience in insurance industry.