Senior Manager - Claims Advisory

Marsh McLennan is seeking a talented Senior Manager - Claims Advisory to join their Claims Management team. This hybrid role requires at least three days a week in the office. The Claims Manager II will lead a team managing multiple product lines and a major client portfolio with claims exceeding $75 million. Responsibilities include proactively managing departmental performance to achieve quality, compliance, and productivity targets, leading operational activities, managing workloads, ensuring team performance meets client agreements and regulatory requirements, overseeing service delivery, and managing complex claims and negotiations.

Must Have

• Bachelor’s Degree or equivalent
• 7+ years experience in claims/insurance/financial services
• 5+ years in management
• Strong communication skills
• Organizational skills
• Interpersonal skills
• Proficiency in Microsoft Office

Good to Have

• CII qualification
• Resource and cost management experience
• Strong leadership qualities
• Ability to influence stakeholders
• Experience in complex negotiations
• Experience managing significant value claims

Company:

Description:

We are seeking a talented individual to join our Claims Management team at Marsh McLennan. This role will be based in a larger country and is a hybrid role that has a requirement of working at least three days a week in the office. The Claims Manager II will lead a team managing multiple product lines and a major client portfolio with claims exceeding $75M, ensuring high performance and client satisfaction.

We will count on you to:

• Proactively manage departmental performance to achieve quality, compliance, and productivity targets.
• Lead operational activities, manage workloads, and ensure team performance meets client agreements and regulatory requirements.
• Oversee service delivery, ensuring adherence to compliance and professional standards while resolving business issues.
• Manage complex claims and negotiations, providing expertise and guidance to colleagues and stakeholders.

What you need to have:

• Bachelor’s Degree or equivalent university degree; CII qualification preferred.
• At least 7-10 years of work experience, with a minimum of 7 years in claims/technical insurance or financial services and 5 years in management.
• Strong communication, organizational, and interpersonal skills, with proficiency in Microsoft Office tools.

What makes you stand out:

• Proven experience in resource and cost management within the insurance market.
• Strong leadership qualities and the ability to influence multiple stakeholders.
• Experience in handling complex negotiations and managing significant value claims.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.