Senior Manager - Solution Design

21 Minutes ago • 8 Years +

Design

Job Description

This role involves overall responsibility for tender management in Contract Logistics and Distribution, including resource allocation, solution review for accuracy and cost efficiency, and developing team skills. The Senior Manager will build solutions for major opportunities, collaborate with procurement on real estate and automation, and work to improve the hit rate. They will also support sales in customer meetings, assist implementation managers with solution adjustments, and channel product development requests.

Must Have:

Overall responsibility for the tender Management function for Contract Logistics and Distribution tenders
Responsible for allocating resources to each project
Review the solutions prepared by the Solution Design team members to ensure accuracy and cost efficiency
Build own solutions for major opportunities
Develop the skills of the Solution Design team members
Work with procurement to stay informed about real estate and new technologies in automation
Work on consistently improving the hit rate
Clearly outline solutions in appropriate formats for presentation to customers and hand-over to the implementation team
Assist sales team in joint meeting with customers to present the solution
Support Implementation manager in altering the solution design/process where needed
Channel requests for re-engineering, re-development of Solution product components to BPO
Bachelor’s Degree
At least 8 years of experience in the industry
Minimum 5 years experiences at the same level
Experience in analysis, design or operations of international supply chains
Direct experience in one or more core industry verticals
Analytical with proficiency in translating complex requirements into tangible solutions
Effective interpersonal and communication skills
Strong WnD knowledge
Area Market knowledge
Strong financial acumen

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MAIN TASKS:

Solution Design:

Overall responsibility for the tender Management function for Contract Logistics and Distribution tenders
Responsible for allocating resources to each project
Review the solutions prepared by the Solution Design team members to ensure accuracy and cost efficiency
Build own solutions for major opportunities
Develop the skills of the Solution Design team members by providing guidelines and training on methodology and proper usage of cost models
Work with procurement to stay informed about real estate and new technologies in automation
Work on consistently improving the hit rate
Clearly outline solutions in appropriate formats for presentation to customers and hand-over to the implementation team
Assist sales team in joint meeting with customers to present the solution
Support customer implementation:
Support Implementation manager in altering the solution design/process where needed to ensure optimal/ delivery outcome whilst in implementation phase
Support Product development:
Channel requests for re-engineering, re-development of Solution product components to BPO

Key Metrics

Shared:

P&L of warehouses and distribution center (WnD)
Customer Satisfaction (e.g NPS)
Customer profitability
Win rate (sum of customer sales)
Share of L&S/non-ocean (%)

Individual:

Win ratio
Conversion ratio

Accountable for:

% of offers go to 2nd round
P&L, GP, EBIT for all customer pursuits
On time offer submission
Customer feedback on offer quality
Cost accuracy in offers

Consulted about:

Product Development
Area WnD strategy

REQUIREMENTS:

Education:

Bachelor’s Degree

Experience:

At least 8 years of experience in the industry with minimum 5 years experiences at the same level
Experience in analysis, design or operations of international supply chains
Direct experience in one or more core industry verticals
Analytical with proficiency in translating complex requirements into tangible solutions
Effective interpersonal and communication skills