The Senior Manager, Technical Product Design at Famehouse (a division of UMG) drives the execution of merchandise needs for Artist E-commerce Campaigns, Live Events, pop-ups, and Tours. This role involves creating original sketches, technical drawings, and detailed tech packs for apparel and accessories, ensuring designs meet quality, fit, and construction standards. The manager will collaborate with creative and product development teams, source materials, participate in fit sessions, and manage the entire tech pack lifecycle from initial creation to final production approval. Deep expertise in garment construction, fabric, and manufacturing processes is essential.

Must Have

• 5 years of creative/design experience
• Deep understanding of garment construction and fabric properties
• Proficiency in Adobe Illustrator, Photoshop, PLM, and CAD programs
• Ability to create detailed technical packages and specifications (tech packs)
• Experience in material selection and sourcing
• Experience in fit sessions and providing feedback
• Extensive factory manufacturing process experience, including production timeline management, costing, and pricing
• Strong organizational, communication, and presentation skills
• Ability to work in a fast-paced, high-volume environment
• Proven ability to manage and develop teams

Good to Have

• Bachelor’s Degree in Fashion Design, Textile Design or related field
• Diverse market segment background (men’s, juniors, children's wear, accessories)
• Flexible and adaptable with changing priorities
• Experience with process workflow improvements

Perks & Benefits

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Senior Manager, Technical Product Design

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.

How we LEAD:

The Senior Manager, Technical Product Design will be an essential part of the UMG team, helping to drive execution of merchandise needs for Artist specific E-commerce Campaigns as well as Live Events, popups and Tours. This position will report directly to the VP of Product Development.

This is a fast paced, high-volume position that requires experience for many different product categories, including Apparel, Hardline and Softline Accessories.

The Tech Pack Designer bridges the gap between the Creative Director and the PD team to ensure the garments meet quality, fit, construction standards. The ideal candidate has deep expertise in garment construction, fabric, tech pack creation as well as an understanding of end-to-end product lifecycle

How you'll CREATE:

• Create original sketches and technical drawings for new apparel and accessory designs.
• Material Selection, work alongside the Product Development lead to choose and source fabrics, colors, trims and embellishments that align with the artists brand keeping in mind pricing and quality standards.
• Produce detailed technical packages and specifications for each design, ensuring designs meet production requirements
• Ability to create tech packs that are not only inclusive of technical sketches but also measurement specifications, fabric details, bill of materials, colorways, and construction details
• Ability to translate design ideas to detailed blueprints for manufacturers to produce a myriad of product offerings from apparel to accessories
• Participate in fit sessions, providing feedback on garment construction and making necessary adjustments to ensure the fit intention is met based on reference samples and creative direction.
• Work closely with cross functional teams, including Brand management, Product Development, Creative Director to ensure seamless product executions
• Stay informed on new materials, emerging trends and manufacturing processes.
• Work with lead Creative Director to ensure concepts and initial design drafts are executable in manufacturing.
• Work with the Creative Director and PD lead to cost engineer a product to different price points by offering up solutions to materials and make to hit price points.
• Manage and update all Creative tech packs from Initial creation to edits to ensure manufacturers have all comments and revisions captured in the tech pack
• Manage Final Production Tech packs to ensure all creative records are accurate after final sample approval
• Liaise with the Creative Director, Graphic Designers and Technical Designers and help to combine all information together before handing off to Product Development
• Participate in weekly development touch bases w/ cross-functional team members
• Develop and manage process workflow improvements

Bring your VIBE:

• 5 years of experience of creative/design experience
• Diverse market segment background (men’s, juniors, and children's wear, accessories)
• Bachelor’s Degree – Fashion Design, Textile Design or related field is typically preferred
• Deep Understanding of garment construction and fabric properties is critical
• Detail oriented with strong follow through skills
• Strong Skills in design software’s such as Adobe Illustrator, Photoshop, PLM and CAD programs are essential.
• Ability to work in a demanding, fast-paced environment
• Strong organization skills are needed to manage complex tech packs and production timelines
• Excellent communicator with the ability to build and maintain relationships
• Flexible and adaptable; priorities change frequently based on business demands, the ability to change direction quickly is critical
• Previous experience in apparel design and tech pack creation is highly values
• Extensive factory manufacturing process experience including production timeline management, fact-based costing, and pricing.
• Excellent written, verbal communication and presentation skills
• Proven ability to manage and develop teams
• Works well under pressure.

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Merchandising

Salary Range:

$79,190 - $172,851

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.