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Senior Product Manager, Payment

Senior Product Manager, Payment

4 Hours ago • All levels

About the job

Summary_{By Outscal}

As a Senior Product Manager, Payment, you will be responsible for defining & driving every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs. You will outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life. You will verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users. Previous experience designing and building payments systems and understanding of risk management associated with these payment options is required.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Team

Product managers at OKX are the CEOs of their areas of focus. We develop growth-focused product strategies, manage cost/profitability and then deliver powerful strategies that guide customers through simple transaction workflows. We are building an integrated and beautiful crypto-finance experience for mobile and web. Product managers collaborate across business units and align user research, design and UX writing, brand and marketing, technical project management and engineering, testing, data, compliance and legal teams. We are a multi-cultural and decentralized team with a deep passion for bitcoin, crypto and Defi. We are objective oriented and everyone contributes to data analysis to drive business growth.

About the Opportunity

As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes.

Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables.

You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.

What You'll Be Doing

Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it!
Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs
Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life
You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users
Manage your product dashboard by tracking all your product data metrics
Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience
Ensure that there are effective internal tools in place for any new product launch

What We Look For In You

Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody
Visionary for trending and future crypto market needs and payments industry changes
Product innovator that can achieve business goals with unique product offering and business models
Previous experience designing and building payments systems and understanding of risk management associated with these payment options
Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources
Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing
Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations
Bachelor's degree in Computer Science, Engineering, or a related technical discipline