Senior Product Specialist

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

• Support the execution and delivery of product features into the market
• Assist in managing the Smart Data roadmap/strategy and backlog for Platform Portal
• Prioritize and manage tickets and defects
• Provide quality assurance (testing and release support) for assigned enhancements and features
• Collaborate with cross-functional teams to ensure timely and high-quality delivery
• Translate product requirements into actionable technical specifications
• Validate technical delivery to ensure alignment with product requirements
• Prepare product-specific presentations for internal partners and stakeholders
• Contribute to product-specific and program-wide metrics and reporting
• Perform other duties as assigned

Qualifications

Required:

• Ability to work independently while collaborating effectively across teams
• Experience in agile delivery methods (Scrum, Kanban, etc.)
• Strong skills in writing user stories, defining business outcomes, and acceptance criteria
• Clear and effective communication with peers, clients, and leadership
• Experience with B2B and/or B2C web portals
• Ability to simplify complex workflows into intuitive UI/UX
• Familiarity with commercial credit card products and transaction flows
• Detail-oriented with a focus on quality and continuous improvement

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest