Senior Software Engineer, Device Reliability

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Partner Reliability team ensures Crunchyroll fans have an exceptional anime experience on partner devices.

As part of this dynamic team, you'll help shape the quality of the Crunchyroll app on TVs, both before and after it is released to production. You'll leverage the latest automated testing, data analysis, and observability and alerting to help drive the next generation of reliability and quality. We are looking for a creative and motivated person who is excited to take on challenging projects and help drive the future of scaling partner device reliability.

You will:

• Develop automated tests and tools that are part of our build and test automation infrastructure with an eye on scaling and reliability
• Innovatively create and develop techniques to automate manual activities in our development and testing process
• Operate in an environment where you can leverage multiple teams to help our partners be successful
• Set direction and build consensus to drive long-term positive impact on the engineering ecosystem
• Evangelize and drive adoption of software development best practices in code health, quality and test stability through frameworks and information sharing, not rules and process

In the role of Senior Software Engineer, Device Reliability, you will report to the Director of Partnerships Reliability Engineering. We are considering applicants for the location of Dallas, Texas and San Francisco, California (3 days a week in office).

About You

We get excited about candidates, like you, because...

• You have a Bachelor's Degree in Computer Science, Engineering, or a related field, and 8+ years of practical experience
• You have experience building automated tests for web applications using HTML5
• You have experience with JavaScript, TypeScript, ReactJS
• You are passionate about quality and new ideas
• You have experience developing and automating test cases, test harnesses, and expertise in utilizing the latest technologies will be essential
• You have practical experience developing automation to run on consumer electronics devices
• You have internal and external partner empathy

About the Team

The Scaling Client and Partnership Engineering team at Crunchyroll plays a pivotal role in enhancing and expanding our users' experiences. We collaborate extensively with a diverse network of device, payment, and gaming partners to broaden the reach of Crunchyroll's offerings. Our primary goal is to drive growth, open up new acquisition channels, and optimize both the scope and quality of our services. Situated between technology and business, we are dedicated to continually enabling experiences that delights our fans.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Kaizen. We have a growth mindset committed to constant forward progress.
• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs_

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v10/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf_

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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