Senior Software Engineer - Solutions Engineering

2 Months ago • 3 Years +
Devops

Job Description

Sully.ai is seeking a Senior Software Engineer - Solutions Engineering to act as a technical bridge between customers and their AI platform. Responsibilities include guiding customers through product integrations, troubleshooting complex issues, optimizing AI solutions for maximum business impact, assisting with API integrations, cloud deployments, model fine-tuning, solving customer challenges related to AI model performance, infrastructure, and automation, and collaborating with engineering and product teams. The role also involves pre-sales engineering, delivering technical demos, proof-of-concepts, and solution architecture guidance. Candidates should have 3+ years of experience in solutions engineering, software engineering, or AI/ML deployment, strong programming skills in Python, JavaScript, or Go, and hands-on experience with AI/ML frameworks.
Good To Have:
  • Experience with AI-powered applications
  • Experience with data science workflows
  • Experience with enterprise SaaS platforms
Must Have:
  • 3+ years experience in solutions engineering, software engineering, or AI/ML deployment
  • Strong programming skills in Python, JavaScript, or Go
  • Experience with API integrations
  • Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, LangChain, OpenAI APIs)
  • Familiarity with cloud platforms (AWS, GCP, Azure)
  • Experience with containerization tools (Docker, Kubernetes)
  • Excellent communication skills
  • Ability to explain technical concepts to all audiences
Perks:
  • Work at the Cutting Edge of AI
  • High-Impact Role
  • Collaborate with AI Experts
  • Competitive Compensation
  • Flexible & Remote-Friendly

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Senior Software Engineer - Solutions Engineering at Sully.ai (S21)
AI Medical Employees for Healthcare
US - Remote / Remote (US)
Full-time
US citizen/visa only
About Sully.ai

Our mission is "One Human, One Doctor". We are creating superhuman doctors, because access to doctors is a basic human right.

Start with making doctors superhuman. Our vision is to eliminate doctor distractions and help them navigate the best treatments for their patients.

About the role

Who You Are

As a Solutions Engineer, you will be the technical bridge between our customers and Sully.ai’s cutting-edge platform. You’ll work closely with customers, guiding them through product integrations, troubleshooting complex issues, and optimizing AI solutions to ensure maximum business impact.

  • Customer Success & Technical Guidance: Partner with customers to design and implement AI solutions using Sully.ai’s platform.

  • Integration & Deployment: Assist with API integrations, cloud deployments, and model fine-tuning to ensure seamless adoption.

  • Technical Support & Troubleshooting: Solve customer challenges related to AI model performance, infrastructure, and automation workflows.

  • Product Advocacy: Work closely with engineering and product teams to enhance Sully.ai’s offerings based on customer feedback.

  • Pre-sales Engineering: Collaborate with sales teams to deliver technical demos, proof-of-concepts (PoCs), and solution architecture guidance.

  • AI Performance Optimization: Help customers optimize AI models, inference speed, and data pipelines for better efficiency.

What You'll Bring

  • 3+ years of experience in solutions engineering, software engineering, or AI/ML deployment.

  • Strong programming skills in Python, JavaScript, or Go, with experience in API integrations.

  • Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, LangChain, OpenAI APIs, etc.).

  • Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools (Docker, Kubernetes).

  • Excellent communication skills and ability to explain technical concepts to both technical and non-technical audiences.

  • Experience working with AI-powered applications, data science workflows, or enterprise SaaS platforms is a plus.

Why Join Sully.ai?

Work at the Cutting Edge of AI – Help companies scale and optimize AI-driven products.
High-Impact Role – Directly influence customer success and product evolution.
Collaborate with AI Experts – Work with top engineers, researchers, and product leaders in the industry.
Competitive Compensation – Strong salary, equity, and benefits package.
Flexible & Remote-Friendly – Work from anywhere while making a big impact.

Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment. 

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