Senior Solution Architect
Job Summary
Job Description
As a Sitecore Solution/Technical Architect, you will work with clients and colleagues on emerging markets globally. Your responsibilities include offering advisory and hands-on assistance in architecting, developing, troubleshooting, and leveraging Sitecore products. You will also establish and maintain trusted advisor relationships with customers, taking ownership of technical interactions between customers and Sitecore. This role involves high-level strategic advisory, consultation, troubleshooting, project developments, and hands-on tasks such as building proof of concepts or configuration changes in Sitecore technologies. The role requires interacting with IT and marketing stakeholders, collaborating with other teams, and mentoring team members.
Must have:
- Extensive knowledge of Sitecore technologies.
- Strong background in consultancy and client-facing roles.
- Excellent communication skills.
- Focus on driving business outcomes.
- Robust time management skills.
- Passion for technologies with a customer centric mindset.
Good to have:
- Familiarity with Sitecore’s latest composable DXP stack.
- Sitecore developer and Azure certifications.
- Experience with Headless technologies like React, Next.js, GraphQL, and Node.js.
- Experience with container technologies such as Docker and Kubernetes.
- Familiarity with cloud computing platforms like Azure or AWS.
- Understanding of broader website architecture aspects.
13 skills required
Job Details
Sitecore Solution/Technical Architect
About Us:
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.
Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behavior's that bring our mission and vision to life, every day, in every interaction.
Learn more at Sitecore.com
About the Role/ The Opportunity:
We are looking for a Sitecore Solution/Technical Architect to join our APJ Customer Value Realisation team. You will be working with clients and colleagues on our emerging markets across the globe.
What You’ll Do:
- Work directly with customers & partners to offer advisory and hands-on assistance in architecting, developing, troubleshooting and leveraging Sitecore products to align with their business outcomes.
- With in-depth knowledge of Sitecore products, your responsibilities include but not limited to high-level strategic advisory, consultation, troubleshooting, project developments and hands-on tasks (e.g. building proof of concepts or configuration changes) in Sitecore technologies.
- Establish and maintain trusted advisor relationships with customers, taking ownership of the technical interactions between customers and Sitecore.
- Our customers range from medium to enterprise customers and work closely with IT and marketing stakeholders.
- Work closely with other teams and functions within Sitecore, such as Account Executives and Customer Success Managers to help customers achieve optimal value.
- Support, collaborate with and mentor team members on technical and business challenges.
What You Need to Succeed:
- Extensive knowledge of Sitecore technologies, with expertise in one or more Sitecore products: XM/XP, XM Cloud, Content Hub, or CDP/Personalize.
- Strong background in consultancy and experience in client-facing roles.
- Excellent communication skills, with the ability to effectively communicate technical concepts to business stakeholders.
- Strong focus on driving business outcomes for both customers and Sitecore.
- Robust time management skills and ability to handle complex context switching situations.
- Passion for technologies and eagerness to learn with customer centric mindset.
Additional Skills That Could Set You Apart:
- Familiarity with multiple products within Sitecore’s latest composable DXP stack.
- Sitecore developer and Azure certifications.
- Experience in one or more of the following:
- Headless technologies, such as React, Next.js, GraphQL and Node.js.
- Container technologies, such as Docker and Kubernetes.
- Familiarity with cloud computing platforms, such as Azure or AWS.
- Understanding of broader website architecture aspects, including infrastructure, DevOps, and integrations.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
How we hire
At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
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