Senior Technical Architect

Job Category

Customer Success

Job Duties

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. Identify and lead internal initiatives to grow the consulting practice and serve as an active contributor to the community’s overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Work collaboratively, especially in teaching complex concepts, and creative, prescriptive thinking. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Telecommuting is permitted.

Minimum Requirements

Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of experience in the job offered or in any occupation in related field.

A related technical degree required (Computer Science, Engineering (any field).

Special Skill Requirements

(1) Apex Data Loader; (2) Import Wizard; (3) SFDC Data Export; (4) Salesforce Inspector; (5) Salesforce Certified Administrator; (6) Salesforce Certified Application Architect; (7) Salesforce Certified Data Architecture and Management Designer; (8) Salesforce Certified Development Lifecycle and Deployment Designer; (9) Salesforce Certified Platform Developer II; and (10) Salesforce Certified Sharing and Visibility Designer. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is permitted.