Senior Territory Account Manager, Healthcare - GA/AL

7 Minutes ago • 5 Years + • Account Management • $105,600 PA - $158,400 PA

Job Summary

Job Description

At Illumina, we are expanding access to genomic technology to realize health equity for billions. Our efforts enable life-changing discoveries transforming human health through early detection, diagnosis, and new treatment options. The Senior Healthcare Territory Account Manager ensures achievement of territory sales objectives and growth targets, developing and implementing strategic and tactical sales plans. This role involves accurately forecasting sales, providing feedback on opportunities, and monitoring market and competitor activities to drive company mission.
Must have:
  • Development of territory and account-specific sales plan.
  • Implementation/execution of sales plan to meet assigned sales quotas.
  • Adjustment to sales plan in accordance with changing company and customer needs.
  • Engage in accurate forecasting and sales pipeline management activities.
  • Proactive utilization and maintenance of CRM database.
  • Deliver technical/scientific seminars and presentations on Illumina products/solutions and their capabilities to customers.
  • Demonstrate role and relevance of Illumina’s product portfolio and provide consultation to customers on same.
  • Demonstrate command of scientific knowledge to engage in collaborative and consultative sales process.
  • Proactively monitor emerging market trends and customer needs in order to identify new opportunities to create value for our customers.
  • Effectively collaborate cross-functionally across company regardless of geographic location, in order to achieve goals and meet customer needs.
  • Successfully navigate and manage a multi-tiered sales process for capital equipment, consumables, and services.
  • Match customer business objectives to Illumina capabilities in order to deliver mutual value.
  • Effectively prospect for and generate new customer leads and business.
  • Actively manage existing accounts/customer relationships and continuously work to expand customer base.
  • Develop and maintain strong customer connections at various levels in the organization.
  • Proactively engage in ongoing learning of new applications and growth opportunities for Illumina technology, products and services.
  • Effectively handle interpersonal challenges and keep self/team focused on customer.
  • Demonstrate win-win approach in negotiations.
Perks:
  • Access to genomics sequencing
  • Family planning
  • Health/dental/vision insurance
  • Retirement benefits
  • Paid time off

Job Details

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At the Company, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working here means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

The role is to ensure achievement of territory sales objectives and growth targets for the assigned territory in line with the Company's mission; to develop and implement sales plans through both strategic and tactical activities; to accurately forecast sales projections; and to provide regular feedback on the status of specific sales opportunities, the market and competitor activities.

Position is field-based, customer-facing and home office based.

Responsibilities

  • Development of territory and account-specific sales plan.
  • Implementation/execution of sales plan to meet assigned sales quotas.
  • Adjustment to sales plan in accordance with changing company and customer needs.
  • Engage in accurate forecasting and sales pipeline management activities.
  • Proactive utilization and maintenance of CRM database.
  • Deliver technical/scientific seminars and presentations on the Company's products/solutions and their capabilities to customers.
  • Demonstrate role and relevance of the Company’s product portfolio and provide consultation to customers on same.
  • Demonstrate command of scientific knowledge to engage in collaborative and consultative sales process.
  • Proactively monitor emerging market trends and customer needs in order to identify new opportunities to create value for our customers.
  • Effectively collaborate cross-functionally across company regardless of geographic location, in order to achieve goals and meet customer needs.
  • Successfully navigate and manage a multi-tiered sales process for capital equipment, consumables, and services.
  • Match customer business objectives to the Company's capabilities in order to deliver mutual value.
  • Effectively prospect for and generate new customer leads and business.
  • Actively manage existing accounts/customer relationships and continuously work to expand customer base.
  • Develop and maintain strong customer connections at various levels in the organization.
  • Proactively engage in ongoing learning of new applications and growth opportunities for the Company's technology, products and services.
  • Effectively handle interpersonal challenges and keep self/team focused on customer.
  • Demonstrate win-win approach in negotiations.

Requirements

  • Knowledge and in-depth relationships with GA, AL, and East TN healthcare systems is a must, with a strong understanding of clinical genetics and genomics is required.
  • Demonstrable experience working with key clinical and research accounts and customers in GA, AL and East TN.
  • 5+ years or equivalent of proven life science capital sales experience.
  • Success working effectively within a highly collaborative, team setting.
  • Success with independent lead generation, prospecting and business development.
  • Experience in consultative and strategic selling situations.
  • Success driving complex sales within multi-layered environments.
  • Experience winning/growing business and establishing long-term customer relationships within geographical healthcare organizations.
  • Highly motivated with strong drive to deliver exceptional results individually and as part of a team.
  • Success working in a fast-paced environment and adapting to change.
  • Understanding of next generation sequencing (NGS) and genotyping is foundational to the position.

The estimated base salary range for the role based in the United States of America is: $105,600 - $158,400. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, the Company has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. The Company conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. The Company prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com.

The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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About The Company

At Illumina, our goal is to apply innovative technologies and revolutionary assays to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. These studies will help make the realization of personalized medicine possible. With such rapid advances in technology taking place, it is mission critical to have solutions that are not only innovative, but flexible, scalable, and complete with industry-leading support and service. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and prioritizing the needs of its customers, we strive to meet this challenge. Illumina’s innovative, array-based solutions for DNA, RNA, and protein analysis serve as tools for disease research, drug development, and the development of molecular tests in the clinic.



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