Senior/Staff Product Software Engineer - Enterprise Search

Job Category

Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior/Staff Backend Product Engineer - 3P Search Team

About the Team

The 3P Search team is at the forefront of a strategic initiative to transform enterprise knowledge retrieval and collaboration. Our core mission is to establish Slack as the singular gateway to a company's collective knowledge by providing a unified, AI-powered search experience. We are responsible for building the cutting-edge Enterprise Search feature, ensuring users can find anything—from conversations in Slack to data within connected third-party applications—all from a single, intuitive search bar.

As a central pillar driving this intelligence initiative, we play a pivotal role in ensuring that critical data and insights from platforms like Salesforce, Google Drive, Jira, and GitHub are instantly and intelligently searchable. Our work establishes Slack’s search bar as the primary interface for leveraging the power of structured data and our emerging Agentic AI experience.

We are a team of product engineers who deeply care about the user experience. We are seeking product-driven backend engineers with strong intuition and experience who build systems and design APIs with the end user in mind.

The Opportunity

We are looking for Senior and Staff level engineers to join the team. As a Senior or Staff Backend Product Engineer, you will be instrumental in designing, building, and owning the systems and APIs that directly shape Slack’s product experience. You will ensure these systems are scalable, highly performant, and precisely tailored to real user needs, all while making smart trade-offs between speed, cost, and user experience. If you are a collaborative engineer who understands that simplicity and reliability are carefully calculated aspects of system design, this is the role for you.

What You Will Be Doing

• Conceptualize and Build: Collaborate closely with Product Managers, Designers, and other Backend/Frontend Engineers to brainstorm, conceptualize, and build new, high-impact features for our large and growing user base.
• Deliver High-Quality Results: Contribute heavily to team projects that have a significant, measurable impact on the business and the user experience.
• System Ownership: Actively own team features or core systems, defining their long-term health and roadmap while improving the health of surrounding integration systems.
• Operational Excellence: Assist our skilled support and operations teams in triaging and resolving complex production issues.
• Mentorship and Standards: Mentor other engineers, provide thoughtful and deep code reviews, and drive improvements in engineering standards, tooling, and processes across the team.

What You Should Have

• A related technical degree (e.g., Computer Science, Engineering, etc.) is required.
• 7+ years of professional experience building and shipping web applications.
• Proven experience with functional or imperative programming languages (e.g., PHP, Python, Java, Ruby, Go, or C). Expertise in our stack—PHP/Hack, Java, MySQL, and Linux—is a strong plus, but general familiarity with other common web languages and relational databases is a fine substitute.
• The ability to significantly contribute to technical architecture discussions and drive critical technical decisions within your team.
• A track record of writing understandable, testable code with a strong focus on maintainability.
• Solid computer science fundamentals including data structures, algorithms, programming languages, distributed systems, and information retrieval.
• Strong Communication Skills: You can clearly explain complex technical concepts to non-technical stakeholders, including designers, support, and product managers.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.