Service Desk Analyst

The Technology Service Desk Analyst will work in a busy and challenging environment at Foster + Partners, providing 1st line IT support and guidance to internal customers via telephone, email, and face-to-face interactions. The role requires a very high standard of customer service and a commitment to delivering excellent IT support services.

Must Have

• Provide 1st line IT support and guidance to internal customers
• Deliver support via telephone, email, and face-to-face
• Maintain a very high standard of customer service
• Demonstrate willingness to provide excellent IT support services

The Technology Service Desk Analyst will work in a busy and challenging environment at Foster + Partners providing 1st line IT support and guidance to internal customers via telephone, email and face to face. The role demands a very high standard of customer service and a willingness to provide excellent IT support services.