Service Desk Technician

1 Month ago • 5 Years + • Facility Management

Job Summary

Job Description

Kavaliro is seeking a Service Desk Technician to support a client in Doral, Florida. The role involves developing computer systems specifications based on business requirements and adhering to company architecture standards. The technician will collaborate with the team to communicate and troubleshoot issues, resolving them by leveraging knowledge of software and hardware. This position requires working in a cleared, mission-oriented environment, supporting critical IT systems to ensure mission continuity. Responsibilities include troubleshooting IT issues, utilizing knowledge of software and hardware, and maintaining key IT systems.
Must have:
  • 5+ years of related experience in troubleshooting IT
  • IAT level II Compliant
  • Operating system computing environment compliant
  • Capable of resolving IT issues on software and hardware systems
  • Secret Clearance Required
Good to have:
  • Experience using a trouble ticketing system

Job Details

Job Description:
Kavaliro is seeking a Service Desk Technician to support a client in Doral, FL.
  • Develops computer systems specifications that address business requirements and fit with company/customer system architecture standards
  • Work with team to communicate issues and troubleshoot as needed.
  • Resolve issues by utilizing knowledge of software and hardware.
  • Work in a cleared and mission-oriented environment.
  • Support provided is to keep key IT systems up and running.
  • These systems are critical to keeping mission on track. So, it is a very important task and mission!
Required Experience, Education, Certifications:
  • Education: Technical Training, Certification(s) Must be IAT level II Compliant and Operating System Computing environment compliant.
Required Experience:
  • 5+ years of related experience in troubleshooting IT
Required Technical Skills:
  • Should be capable of resolving IT issues on software and hardware systems.
Security Clearance Level:
  • Secret Required Skills and Abilities: Ability to think logically and calmly.
Preferred Skills:
  • Prefer experience using a trouble ticketing system
Location:
  • Doral, FL.
  • This position is onsite and there is no remote availability
Clearance Requirement:
  • Candidates must have at least a interim Secret Clearance; Must be able to obtain a TS/SCI 
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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About The Company

We ve been in the staffing business for over 10 years because we receive great satisfaction helping both companies and job candidates find their perfect match. Meet our team Life at Kavaliro We take culture seriously and believe true strength comes from a collaborative and open-minded environment where everyone is supported and empowered to succeed. Learn more Careers at Kavaliro If you want to always have your finger on the pulse of the latest and newest trends in staffing and recruiting, join the Kavaliro team! See internal opportunities Career Advice We offer guidance on resume revisions, clarifying your career objectives, and other advice to help you land your dream job. Visit our blog

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