ServiceNow Developer

Job Description

• ServiceNow Developer Design  configure and customize ServiceNow platform for Daimler in one or more of the following modules 
• ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal 
• Experience in working in an agile environment following agile practices  Contribute in all phases of the development lifecycle 
• At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules.
• Skilled in Customer portal / Employee center portal features implementation
• Hands-on experience in case management workflows
• Knowledge of usage on AI search / predictive intelligence GenAI features
• Handson in latest gen UX / UI features
• can develop custom and OOB widgets
• building and configuring mobile apps in Servicenow
• Integration skills with hands-on rest Api development work
• Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Have good knowledge about integrations to external tools 
• Solve complex business problems by engineering existing and new algorithms 
• Experience developing custom applications within the ServiceNow platform
• Experience in configuration of ITOM  ITBM modules service requests portals service catalogs etc.,
• Experience in ServiceNow customizations including Server and Client Scripts  UI Action workflow administration  data import etc 

Primary Skills

• ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal 
• Experience in working in an agile environment following agile practices  Contribute in all phases of the development lifecycle 
• At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules.
• Enhance and support the ServiceNow customer facing portal Integrate ServiceNow with other corporate applications via web services mid server email etc
• Translate design comps and other specifications into working code Build responsive web applications
• Develop middleware API calls for mobile web applications Server side scripting in Apache Jelly ServiceNow proprietary
• Expertise in ServiceNow HRSD development

Secondary Skills

• Any Certifications in ServiceNow

• Any Certifications in ServiceNow