ServiceNow Independent Consultant

10 Minutes ago • 5 Years + • Education

Job Summary

Job Description

R5 Labs, an innovative tech company and ServiceNow official partner, is seeking a ServiceNow Independent Consultant for strategic ITSM implementation and optimization projects in Saudi Arabia. The role involves partnering with clients, analyzing needs, and delivering customized solutions to enhance operational efficiency and client satisfaction. Candidates need a minimum of 5 years of hands-on ServiceNow experience, particularly in ITSM modules, strong technical proficiency in platform customization, and project management skills. Fluency in English is mandatory. This onsite role in Riyadh offers participation in major implementation projects with key regional clients.
Must have:
  • Minimum 5 years direct ServiceNow implementation and configuration experience, especially ITSM modules.
  • Strong knowledge of ServiceNow platform customization.
  • Certified Implementation Specialist (CIS) certifications in ITSM modules.
  • Proven track record managing and delivering multiple ServiceNow projects.
  • Excellent written and verbal communication capabilities.
  • Fluency in English.
Perks:
  • Take part in one of the biggest implementation projects in Saudi Arabia, working with some of the most important clients in the region.

Job Details

Description

We're R5 Labs, the innovative tech company behind Edgemony and Product Heroes and ServiceNow official partners. With a passion for creating high-impact solutions, we're on a mission to build and deliver industry-leading services and tools for our clients in the Saudi Arabia region. If you're ready to be part of a collaborative team focused on delivering value through technology, we'd love to meet you!

Role Summary

As a ServiceNow Independent Consultant at R5 Labs, you'll lead strategic implementation and optimization projects specifically focused on ITSM. You'll partner directly with clients, analyze their needs, and deliver customized solutions that enhance operational efficiency and client satisfaction across the Saudi Arabia region.

Requirements

  • ServiceNow Expertise: Minimum of 5 years of direct, hands-on experience implementing and configuring ServiceNow, specifically with demonstrated expertise in ITSM modules.
  • Technical Proficiency: Strong knowledge of ServiceNow platform customization.
  • Certifications: Certified Implementation Specialist (CIS) certifications in ITSM modules highly preferred.
  • Project Management Skills: Proven track record managing and delivering multiple concurrent ServiceNow projects with a focus on targeted modules, meeting deadlines, and effectively prioritizing tasks.
  • Communication Skills: Excellent written and verbal communication capabilities, with a proven ability to articulate technical concepts clearly to both technical and non-technical stakeholders.
  • Language: Fluency in English is mandatory.

Key Details

  • Location: Riyadh (on-site)
  • Start: ASAP

Benefits

Take part in one of the biggest implementation projects in Saudi Arabia, working with some of the most important clients in the region.

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