As a Shift Lead (Key Holder) at Sandbox VR, you will be responsible for delivering a world-class guest experience. This includes enthusiastically welcoming guests, guiding them through their VR experiences, and ensuring they have a memorable time. You'll also provide technical support and troubleshooting, keeping the equipment calibrated and addressing any technical issues. Additionally, you will be responsible for maintaining the cleanliness and order of the store, managing shifts, and leading the team. You will also assist in training new team members. The role requires leadership experience, physical stamina, and weekend availability.